From our start in 1989 CSI International, Inc. has been a client focused and results driven company. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s needs, includes employees at all levels, constantly measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of guidelines that are relayed to all departments and levels of the organization to insure that all employees continuously reach or surpass our client’s requirements. CSI’s upper management team has dedicated themselves to organize its Building Operations strategy and operations to be in line with our customer’s requirements, and to create and strengthen a way of life with full employee involvement. Quality for CSI is a task of continued advancement, not just an inspection program. It means supervision and management must relay a set directive of Building Operations every employee follows and trusts. To meet this challenge CSI has developed the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all departments of our business. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and acknowledging and exceeding our client’s expectations. With these things in mind CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our customers receive periodic quality reports via email or print copy. These update overview reports are able to provide a full work-site overview as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Building Operations. Every building has unique challenges that demand we individualize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision responsible, and employees informed. The end result is the achievement of service excellence for the client. CSI utilizes multiple standard validation tools to guarantee that we are consistently providing the Building Operations promised with the best quality. CSI takes an active role in recycling and waste reduction and will adhere to its clients recycling treatments. We are responsible to develop, manage, and fully support the recognized Recycling Program of CSI and those of each of our customers along with our employees. Our responsibilities include: Corporate and Field Management, Site Supervisors and Supervisors: Stimulate the interest of our employees in the significance of ecological and recycling practices, Motivate involvement and cultivate a favorable attitude to recycling, Act as an intermediary between CSI and our clients, Help our customers with the execution of their recycling procedures, Comply with governmental regulations worrying the decrease, reuse, recycling and healing of waste items. Company Employees: Take an active function by following the recycling treatments, Have a positive mindset to waste reduction and recycling within your workspace, Suggest or recommend ways of decreasing waste. At our Consumers' facility-- All CSI workers must follow the facility's recycling program and the following steps: Use different containers to collect recyclable documents, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for collecting recycling paper, Usage separate containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Gather shredded paper in clear liners and put it in the recycling compactor or container for exclusive info, Do not throw away non reusable gloves in the trash containers, Recycle all packing products for our cleaning products, Seek advice from your Supervisor or the Recycling Organizer of the facility for any extra details regarding the center's recycling treatments. CSI DECREASES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Use different containers for trash and recyclable products at your desk and central places, Print double sided (conserves up to 50%), Uses paperless payroll system to relieve paper checks to help reduce the general ecological footprint of our organization, Print only when essential, Evidence reads documents for errors before printing to prevent waste, Sends e-mail memos to conserve paper, Prevents printing emails, Evaluates any paper copy storage, replace with a back- up disk drive for centralized storage, Uses e-mail rather of sending letters by post, Changes equipment off completely at night and at weekends, Puts equipment on power save where possible, Purchases long lasting equipment, Has paper recycling stations beside photocopiers and printers, Utilizes energy effective light bulbs (Usually they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal circulation, Recycles clean side of utilized paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one purpose, Recycles incoming packaging and boxes for outgoing shipments, Gets rid of plastic beverage cups from the water cooler and utilize recyclable mugs, Fixes furniture where possible or contribute it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant material (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and beverage cans, tosses caps and lids in the garbage, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.