CSI International, Inc., from the start in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management practice and a set of teachings that are coordinated to all departments and positions of the company to make sure that we consistently meet, if not exceed our clients’ requirements. CSI’s upper management team has dedicated itself to orchestrate its service strategy and operations around our clients’ requirements, and to build and maintain a culture with high employee envolvement. Quality for CSI is a state of constant advancement, not just an observation plan. What that means is supervisors and management must communicate a standard of Business Janitorial Services every employee comprehends and has faith in. To reach this high mark CSI has created the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality process throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for evaluating job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. The end result is the achievement of service excellence for the customer. CSI utilizes several traditional validation tools to guarantee that we are continually delivering the Business Janitorial Services promised with uncompromising quality. CSI's environmentally responsible items combined with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in reducing exposure to possibly damaging chemicals that can endanger the health and wellness of building occupants, visitors and the cleansing personnels plus decreasing the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Worker Productivity, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals goals and procedures of the Council, and it constantly amasses input from USGBC membership and outdoors specialists whose participation represents a diverse and broad union of building industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well recognized accreditation standard that differentiates green buildings by style, building and operation from the rest of the market, is a style standard to move structure construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothes where suitable, Encouraging clients to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Install and utilize washer and clothes dryer facilities to launder micro fiber mops and clothing where suitable, Circulation of our study cards to gather occupant feedback so that we can examine and enhance our processes and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically saving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.