CSI International, Inc., since our start in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan as its base a management practice and a set of directions that are coordinated to all departments and levels of the organization to make sure that we continually meet, if not exceed our customers’ needs. CSI’s senior management staff has dedicated itself to organize its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a process of continuous refinement, not just an observation plan. What that means is supervision and management must enforce a standard of Facilities Management everyone follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality procedures throughout all segments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and recognizing and exceeding our customer’s expectations. The end result is the achieving of service excellence for the client. CSI utilizes many standard validation tools to ensure that we are consistently delivering the Facilities Management promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, establishes environmental requirements for cleaning up service providers of commercial, public, and institutional structures, consisting of in-house and external cleaning company, to create a green cleaning program that protects human health and the environment. The standard takes a systems approach with cleansing. Assistance is attended to tools and products utilized for cleaning (what is utilized for cleaning) and consists of staff training and preparation (how cleansing is done). The standard likewise includes focus on environmental enhancements that lower toxicity, waste, and direct exposure to both building residents and custodial personnel. The standard can work as a tool to help business start to do something about it to improve their cleaning service and is offered for Green Seal certification. Advantages of G42: Relied on by Buyers, No Conflict of Interest, Show Leadership, Open Doors to New Business.