CSI International, Inc., since our inception in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are coordinated to all sections and positions within the organization to insure that we consistently meet, if not exceed our clients’ requirements. CSI’s senior management staff has dedicated itself to organize its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of continuous improvement, not just an observation plan. What that means is supervisors and management must relay a standard of Facilities Management the line worker understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality procedures throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, implementing training programs and recognizing and surpassing our customer’s expectations. The end result is the attainment of service excellence for the customer. CSI utilizes many standard validation tools to ensure that we are continually providing the Facilities Management promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleansing Services GS-42, establishes ecological requirements for cleaning up company of commercial, public, and institutional structures, including in-house and external cleaning services, to develop a green cleaning program that secures human health and the environment. The basic takes a systems approach with cleansing. Guidance is provided for tools and products used for cleaning (what is used for cleaning) and consists of staff training and preparation (how cleaning is done). The requirement also includes focus on environmental improvements that reduce toxicity, waste, and exposure to both building residents and custodial personnel. The requirement can act as a tool to help business begin to do something about it to improve their cleaning company and is offered for Green Seal accreditation. Advantages of G42: Trusted by Buyers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Organisation.