CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its foundation a management practice and a set of teachings that are aligned to all sections and levels within the organization to make sure that we constantly meet, if not exceed our customers’ needs. CSI’s senior management team has committed to orchestrate its service strategy and operations to be in line with our customers’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an inspection program. It means supervision and management must communicate a standard of Green Custodial Services the line worker understands and believes in. To meet this challenge CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality procedures throughout all segments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for measuring job performance, implementing training programs and identifying and exceeding our client’s expectations. The end result is the achieving of service excellence for the client. CSI utilizes multiple traditional validation tools to guarantee that we are consistently providing the Green Custodial Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Solutions GS-42, develops environmental requirements for cleaning company of business, public, and institutional buildings, consisting of in-house and external cleaning services, to produce a green cleaning program that safeguards human health and the environment. The standard takes a systems approach with cleaning. Guidance is attended to tools and items utilized for cleaning (exactly what is utilized for cleaning) and consists of staff training and planning (how cleaning is done). The requirement also consists of emphasis on ecological improvements that decrease toxicity, waste, and direct exposure to both building residents and custodial personnel. The requirement can act as a tool to assist companies begin to take action to enhance their cleaning service and is offered for Green Seal accreditation. Advantages of G42: Trusted by Purchasers, No Dispute of Interest, Show Leadership, Open Doors to New Business.