From the beginning in 1989 CSI International, Inc. has always been a client focused and results driven company. The primary purpose of our Quality Program is the instillment of quality that pays particular attention to customer’s expectations, includes every employee, maintains continuous performance levels, and strives to continually improve. Inorder to create this culture our Quality Plan has as a foundation, a management process, and a set of guidelines that are relayed to all facets of the organization to make sure that we continuously meet or surpass our client’s needs. CSI’s upper management team has dedicated themselves to organize its Green Seal Standard For Custodial strategy and operations to be in line with our customer’s needs, and to develop and sustain a culture with high employee involvement. Quality for CSI is a task of continued improvement, not just an examination protocol. What that means is supervision and management must enforce a set directive of Green Seal Standard For Custodial everyone comprehends and has faith in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for gauging job performance, implementing training programs and recognizing and surpassing our customer’s expectations. With these things in mind CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our customers. Our clients receive regular quality reports via email or print copy. These update overview documents are capable of providing a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Standard For Custodial. Every company has unique situations that require us to customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees informed. The outcome is the achieving of service excellence for the client. CSI uses many standard validation tools to guarantee that we are continually providing the Green Seal Standard For Custodial promised with uncompromising quality. CSI's environmentally accountable products coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" helps in minimizing direct exposure to potentially hazardous chemicals that can threaten the health and wellness of building occupants, visitors and the cleansing personnels plus lowering the unfavorable impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Worker Productivity, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is a product of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continually gathers input from USGBC membership and outside professionals whose involvement represents a varied and broad coalition of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, authoritative and well recognized accreditation requirement that identifies green buildings by style, construction and operation from the rest of the market, is a design standard to move building construction and operation toward sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning up clothing where relevant, Encouraging clients to use just "Green Sealed" consumables products, Administer center recycling programs, Install and utilize washer and clothes dryer centers to wash micro fiber mops and clothing where suitable, Distribution of our study cards to gather occupant feedback so that we can examine and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically conserving where centers approval where possible. CSI can assist you reach LEED Accreditation by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.