CSI International, Inc., since our inception in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are synchronized to all departments and positions of the company to make sure that we constantly meet, if not exceed our customers’ needs. CSI’s senior management staff has dedicated itself to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an inspection program. It means supervision and management must enforce a standard of Management Services everyone follows and trusts. To achieve this goal CSI has established the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for measuring job performance, executing training programs and identifying and surpassing our client’s expectations. The end result is the achievement of service excellence for the customer. CSI deploys multiple standard validation tools to ensure that we are consistently delivering the Management Services promised with the best quality. CSI's environmentally responsible products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, including low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in lowering direct exposure to possibly harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleaning personnels plus reducing the negative effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing concepts, objectives goals and processes of the Council, and it continually gathers input from USGBC membership and outdoors professionals whose involvement represents a varied and broad coalition of structure market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well recognized certification standard that identifies green structures by style, construction and operation from the remainder of the market, is a style standard to move building construction and operation towards sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothes where applicable, Motivating customers to utilize only "Green Sealed" consumables products, Administer center recycling programs, Set up and use washer and dryer facilities to wash micro fiber mops and clothing where appropriate, Distribution of our survey cards to gather resident feedback so that we can evaluate and improve our processes and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where facilities approval where possible. CSI can help you reach LEED Certification by implementing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.