From the beginning in 1989 CSI International, Inc. has been a client oriented and quality demanding company. The primary purpose of our Quality Program is the establishment of a quality culture that pays particular attention to customer’s demands, includes employees at all levels, maintains continuous performance levels, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all facets of the organization to make sure that all employees consistently reach or exceed our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Management Services strategy and operations to be in line with our customer’s needs, and to develop and strengthen a way of life with high employee participation. Quality for CSI is a task of continuous improvement, not just an examination protocol. It means supervision and management must communicate a standard of Management Services everyone understands and believes in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to focus on the quality procedures throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for gauging job performance, implementing training programs and identifying and exceeding our client’s expectations. With this in mind CSI has deployed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients will get regular quality reports via email or print copy. These analysis reports are able to provide a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Management Services. Every facility has unique situations that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The end result is the achievement of service excellence for the client. CSI uses multiple standard validation tools to ensure that we are continually providing the Management Services promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleansing Solutions GS-42, develops environmental requirements for cleaning up provider of commercial, public, and institutional structures, including in-house and external cleaning services, to create a green cleansing program that secures human health and the environment. The basic takes a systems approach with cleaning. Assistance is attended to tools and items used for cleaning (what is used for cleansing) and consists of personnel training and preparation (how cleaning is done). The requirement likewise includes emphasis on environmental enhancements that decrease toxicity, waste, and exposure to both building occupants and custodial staff. The standard can act as a tool to help business begin to do something about it to improve their cleaning service and is readily available for Green Seal certification. Advantages of G42: Trusted by Buyers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Company.