CSI International, Inc., from the start in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are coordinated to all sections and levels of the company to make sure that we continually reach, if not exceed our clients’ requirements. CSI’s senior management team has dedicated itself to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a process of continuous improvement, not just an observation plan. What that means is supervision and management must relay a set directive of Management Services the line worker follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for assessing job performance, implementing training programs and identifying and surpassing our customer’s expectations. The outcome is the achievement of service excellence for the client. CSI deploys multiple traditional validation tools to ensure that we are continually providing the Management Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleansing Providers GS-42, develops ecological requirements for cleaning up service providers of business, public, and institutional buildings, consisting of in-house and external cleaning company, to develop a green cleansing program that secures human health and the environment. The basic takes a systems approach with cleaning. Assistance is offered tools and items utilized for cleansing (what is used for cleaning) and includes staff training and planning (how cleansing is done). The requirement also consists of focus on environmental enhancements that decrease toxicity, waste, and exposure to both building occupants and custodial staff. The requirement can act as a tool to assist business begin to act to enhance their cleaning service and is offered for Green Seal accreditation. Advantages of G42: Relied on by Buyers, No Conflict of Interest, Demonstrate Management, Open Doors to New Service.