From the day our doors opened in 1989 CSI International, Inc. has been a client oriented and quality driven organization. The primary purpose of our Quality Program is the instillment of quality that focuses on customer’s needs, includes every employee, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are relayed to all departments and levels of the company to make sure that we consistently meet or surpass our customer’s expectations. CSI’s senior management team has dedicated themselves to organize its Night Cleaning Services strategy and operations around our customer’s needs, and to create and strengthen a way of life with full employee participation. Quality for CSI is a task of continuous enhancement, not just an observation platform. It means supervision and management must enforce a standard of Night Cleaning Services the line worker understands and believes in. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for gauging job performance, executing training programs and identifying and surpassing our client’s expectations. With these things in mind CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients receive periodic quality reports by email or hard copy. These analysis documents are capable of providing a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Night Cleaning Services. Every building has unique situations that require us to individualize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The outcome is the achieving of service excellence for the client. CSI uses several standard validation tools to ensure that we are consistently delivering the Night Cleaning Services promised with the best quality. CSI's ecologically accountable items coupled with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in minimizing direct exposure to potentially hazardous chemicals that can threaten the health and safety of structure residents, visitors and the cleansing personnels plus lowering the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Worker Performance, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing concepts, objectives goals and procedures of the Council, and it continually gathers input from USGBC membership and outside specialists whose involvement represents a diverse and broad union of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, authoritative and well acknowledged certification requirement that distinguishes green buildings by style, construction and operation from the remainder of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning up clothing where appropriate, Motivating clients to use only "Green Sealed" consumables items, Administer center recycling programs, Set up and use washer and clothes dryer facilities to wash micro fiber mops and clothes where appropriate, Distribution of our survey cards to collect occupant feedback so that we can examine and enhance our procedures and treatments, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally conserving where centers approval where possible. CSI can assist you reach LEED Certification by executing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.