From the beginning in 1989 CSI International, Inc. has always been a customer oriented and quality demanding company. The primary purpose of our Quality Program is the instillment of quality that focuses on customer’s expectations, includes every employee, continuously measures performance, and strives to continually improve. To create this culture our Quality Plan has as a base, a management process, and a set of guidelines that are relayed to all facets of the organization to make sure that we continuously reach or exceed our client’s requirements. CSI’s senior management team has dedicated themselves to organize its Owner Occupied Facility Services strategy and operations around our customer’s requirements, and to create and sustain a way of life with full employee participation. Quality for CSI is a process of continued improvement, not just an examination protocol. What that means is supervision and management must communicate a set directive of Owner Occupied Facility Services the line worker follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, implementing training programs and identifying and exceeding our client’s expectations. With these things in mind CSI has developed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our customers. Our clients will get regular quality reports via email or print copy. These inspection reports are able to provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Owner Occupied Facility Services. Every facility has different requirements that demand we customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The end result is the achievement of service excellence for the client. CSI utilizes multiple standard validation tools to ensure that we are consistently providing the Owner Occupied Facility Services promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleansing Solutions GS-42, develops environmental requirements for cleaning provider of commercial, public, and institutional structures, including in-house and external cleaning services, to develop a green cleaning program that safeguards human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and products used for cleansing (exactly what is utilized for cleaning) and includes staff training and preparation (how cleaning is done). The requirement also consists of emphasis on environmental improvements that minimize toxicity, waste, and exposure to both building occupants and custodial staff. The requirement can act as a tool to help companies start to do something about it to enhance their cleaning service and is available for Green Seal certification. Advantages of G42: Trusted by Buyers, No Conflict of Interest, Show Management, Open Doors to New Organisation.