CSI International, Inc., since our inception in 1989, has been a customer oriented, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are synchronized to all departments and positions within the organization to make sure that we constantly reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations around our customers’ needs, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of continuous refinement, not just an inspection program. What that means is supervisors and management must relay a set directive of Reliable Cleaning Services everyone comprehends and has faith in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all aspects of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for evaluating job performance, implementing training programs and recognizing and exceeding our customer’s expectations. The outcome is the achieving of service excellence for the client. CSI utilizes several standard validation tools to ensure that we are continually providing the Reliable Cleaning Services promised with the best quality. CSI's environmentally accountable items paired with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible products, consisting of low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in decreasing direct exposure to potentially damaging chemicals that can endanger the health and safety of structure residents, visitors and the cleaning staffs plus minimizing the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Employee Productivity, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives objectives and procedures of the Council, and it continually amasses input from USGBC membership and outdoors experts whose participation represents a diverse and broad union of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, authoritative and well acknowledged certification standard that differentiates green buildings by style, construction and operation from the remainder of the market, is a style standard to move structure construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning clothes where appropriate, Encouraging clients to use just "Green Sealed" consumables items, Administer center recycling programs, Install and make use of washer and clothes dryer facilities to launder micro fiber mops and clothes where suitable, Circulation of our study cards to collect resident feedback so that we can evaluate and improve our procedures and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically conserving where facilities approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.