CSI International, Inc., since our start in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan as its base a management practice and a set of disciplines that are coordinated to all departments and positions of the company to make sure that we continually reach, if not exceed our customers’ requirements. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our customers’ needs, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of constant betterment, not just an checkup system. It means supervisors and management must communicate a set directive of Safe Building Management the line worker follows and trusts. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, executing training programs and recognizing and exceeding our customer’s expectations. The result is the achievement of service excellence for the client. CSI utilizes multiple traditional validation tools to guarantee that we are consistently delivering the Safe Building Management promised with uncompromising quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is devoted to delivering a clean and healthy working environment for every one of our employees and your building’s tenants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which directed the use of green cleaning products by building managers of more than 100,000 federally owned or operated facilities worldwide. Executive Order 13101 also established what green cleaning was for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the most favorable use of products that reduce indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintaining of a healthy environment is the joint job of management and staff at all stages of the CSI organization. Every employee is trained and held responsible to reach the goal of reducing the exterior’s role on the local environment and to highlight and practice environmentally safe, low impact cleaning chemicals and practices. CSI comprehends that the concept of stewardship-- "the duty for handling, supervising the quality or carrying out, state or condition of a industrial or institutional structure"- is important to the green cleansing point of view and essential to the success of our green cleaning program. CSI is committed to follow a set of stewardship concepts that have been developed by pioneers of the green cleaning motion. These concepts will help in our efforts to be excellent stewards of the structures we service, their occupants, our employees, and the general environment. Tidy for health very first and look second, Decrease human exposure to pollutants and cleansing products, Recognize cleansing as an environmental health benefit, Commit to occupational development of cleaning personnel, Interact the worth of healthy structures, Decrease chemical, particle and wetness residue when cleansing, Guarantee employee and occupant safety, Contain and minimize all contaminants going into the structure, Dispose of cleansing items in environmentally safe ways, Develop and record routine maintenance schedules.