CSI International, Inc., since our start in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are synchronized to all sections and levels of the organization to insure that we continually meet, if not exceed our clients’ requirements. CSI’s senior management staff has committed to organize its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant betterment, not just an checkup system. What that means is supervision and management must communicate a standard of Value Added Building Services everyone understands and believes in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, executing training programs and identifying and exceeding our customer’s expectations. The outcome is the attainment of service excellence for the client. CSI uses multiple standard validation tools to guarantee that we are continually delivering the Value Added Building Services promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is devoted to providing a clean and healthy place of employment for every one of our employees and your building’s tenants. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which lead the building managers of more than 100,000 federally owned or operated facilities worldwide to begin using green cleaning products. The Order also established what green cleaning was for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the most favorable use of products that diminish indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintenance of a healthy workplace is the shared job of supervisors and employees at all levels of the CSI company. Every employee is trained and held accountable to reach the goal of reducing the exterior’s impact on the local environment and to emphasize and execute environmentally safe, low impact cleaning chemicals and procedures. CSI comprehends that the principle of stewardship-- "the duty for managing, carrying out or monitoring the quality, state or condition of an institutional or commercial building"- is vital to the green cleaning perspective and integral to the success of our green cleaning program. CSI is dedicated to follow a set of stewardship principles that have been established by leaders of the green cleansing movement. These principles will assist in our efforts to be excellent stewards of the structures we service, their residents, our employees, and the total environment. Clean for health very first and appearance second, Reduce human direct exposure to pollutants and cleansing items, Recognize cleansing as an ecological health benefit, Dedicate to occupational advancement of cleaning personnel, Interact the value of healthy structures, Decrease particle, chemical and moisture residue when cleansing, Guarantee employee and resident safety, Contain and lower all pollutants entering the building, Dispose of cleaning items in environmentally safe ways, Establish and record routine maintenance schedules.