From the day our doors opened in 1989 CSI International, Inc. has always been a client oriented and results demanding company. The primary purpose of our Quality Program is the establishment of a quality culture that focuses on customer’s needs, includes every employee, continuously measures performance, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all facets of the company to insure that we consistently meet or exceed our client’s requirements. CSI’s upper management team has dedicated themselves to organize its Leed Green Nation Cleaning Services strategy and operations around our customer’s requirements, and to create and strengthen a culture with full employee participation. Quality for CSI is a task of continuous enhancement, not just an examination protocol. What that means is supervisors and management must enforce a set directive of Leed Green Nation Cleaning Services everyone follows and trusts. To meet this challenge CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and recognizing and exceeding our client’s expectations. With this in mind CSI has developed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our customers. Our customers will get regular quality reports via email or print copy. These analysis documents are able to provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Cleaning Services. Every building has unique situations that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The end result is the achievement of service excellence for the customer. CSI deploys multiple traditional validation tools to ensure that we are consistently providing the Leed Green Nation Cleaning Services promised with the best quality. CSI takes an active role in recycling and waste decrease and will abide by its customers recycling treatments. We are accountable to establish, handle, and totally support the recognized Recycling Program of CSI and those of each of our clients along with our workers. Our obligations include: Corporate and Field Management, Website Supervisors and Supervisors: Promote the interest of our employees in the significance of ecological and recycling practices, Encourage involvement and promote a favorable attitude to recycling, Act as an intermediary between CSI and our customers, Help our clients with the execution of their recycling treatments, Abide by governmental guidelines worrying the reduction, reuse, recycling and healing of waste items. Company Employees: Take an active role by following the recycling treatments, Have a positive mindset towards waste decrease and recycling within your workspace, Suggest or suggest ways of decreasing waste. At our Customers' facility-- All CSI employees need to follow the facility's recycling program and the following steps: Usage different containers to collect recyclable documents, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for gathering recycling paper, Usage different containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Collect shredded paper in clear liners and put it in the recycling compactor or container for proprietary details, Do not get rid of disposable gloves in the garbage containers, Recycle all packing products for our cleansing items, Consult with your Manager or the Recycling Organizer of the center for any extra details concerning the facility's recycling procedures. CSI DECREASES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use different containers for trash and recyclable products at your desk and main areas, Print double sided (conserves as much as 50%), Utilizes paperless payroll system to relieve paper checks to assist decrease the total ecological footprint of our organization, Print only when required, Evidence checks out documents for errors before printing to avoid waste, Sends out e-mail memos to conserve paper, Avoids printing e-mails, Reviews any hard copy storage, replace with a back- up hard drive for central storage, Uses e-mail instead of corresponding by post, Changes equipment off completely in the evening and at weekends, Puts equipment on power save where possible, Purchases durable equipment, Has paper recycling stations beside photocopiers and printers, Utilizes energy effective light bulbs (Usually they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal flow, Reuses clean side of used paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to utilize paper for more than one function, Recycles incoming product packaging and boxes for outbound deliveries, Eliminates plastic beverage cups from the water cooler and utilize recyclable mugs, Repair works furnishings where possible or donate it to charity, Shreds low-quality paper and use as product packaging. RECYCLES: Recycles our dominant product (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and lids in the trash, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.