CSI International, Inc., from the start in 1989, has been a client focused, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are synchronized to all departments and positions of the company to make sure that we continually reach, if not exceed our clients’ needs. CSI’s senior management team has dedicated itself to orchestrate its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous refinement, not just an inspection program. It means supervision and management must relay a set directive of Leed Green Nation Cleaning Services the line worker comprehends and has faith in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for evaluating job performance, executing training programs and recognizing and surpassing our customer’s expectations. The end result is the achieving of service excellence for the customer. CSI uses many standard validation tools to ensure that we are consistently delivering the Leed Green Nation Cleaning Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to delivering a clean and healthy working environment for all our staff and yours. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton directed the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities worldwide. Executive Order 13101 also clarified what green cleaning is for the first time, stating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the best use of goods that diminish indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintenance of a healthy environment is the joint responsibility of management and employees at all levels of the CSI company. All employees are trained and held accountable to achieve the goal of reducing the exterior’s impact on the local territory and to stress and practice environmentally safe, low impact cleaning chemicals and procedures. CSI understands that the concept of stewardship-- "the duty for managing, monitoring the quality or performing, state or condition of a commercial or institutional building"- is necessary to the green cleaning viewpoint and important to the success of our green cleansing program. CSI is dedicated to follow a set of stewardship principles that have actually been established by leaders of the green cleansing movement. These principles will assist in our efforts to be good stewards of the structures we service, their residents, our workers, and the general environment. Clean for health very first and look second, Decrease human direct exposure to impurities and cleansing items, Recognize cleaning as an environmental health benefit, Commit to occupational advancement of cleaning personnel, Interact the worth of healthy structures, Lessen chemical, wetness and particle residue when cleansing, Ensure employee and occupant safety, Contain and reduce all contaminants getting in the building, Dispose of cleaning items in ecologically safe ways, Establish and document routine maintenance schedules.