CSI International, Inc., since our inception in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are synchronized to all departments and levels of the organization to insure that we consistently reach, if not exceed our clients’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our clients’ needs, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of continuous advancement, not just an checkup system. It means supervision and management must relay a set directive of Cleaning Services everyone comprehends and has faith in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality process throughout all aspects of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, executing training programs and identifying and surpassing our customer’s expectations. The outcome is the achieving of service excellence for the customer. CSI deploys many standard validation tools to ensure that we are continually providing the Cleaning Services promised with the best quality. CSI's ecologically responsible items coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" helps in decreasing exposure to possibly hazardous chemicals that can endanger the health and safety of building residents, visitors and the cleansing staffs plus decreasing the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Worker Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals goals and procedures of the Council, and it continually gathers input from USGBC membership and outside experts whose participation represents a varied and broad coalition of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most substantial, reliable and well acknowledged accreditation standard that distinguishes green structures by design, building and construction and operation from the remainder of the market, is a design guideline to move structure construction and operation toward sustainability, Is an integrated green building style training program. Usage of micro fiber mops and cleaning clothing where appropriate, Encouraging customers to utilize just "Green Sealed" consumables items, Administer center recycling programs, Set up and make use of washer and dryer centers to wash micro fiber mops and clothes where relevant, Distribution of our study cards to gather resident feedback so that we can examine and enhance our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.