From our start in 1989 CSI International, Inc. has been a customer oriented and results driven organization. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s needs, includes every employee, continuously measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of guidelines that are coordinated to all facets of the organization to make sure that all employees consistently meet or surpass our client’s expectations. CSI’s senior management team has committed to organize its Green Seal Cleaning Services strategy and operations around our customer’s needs, and to develop and strengthen a way of life with high employee involvement. Quality for CSI is a task of continuous advancement, not just an inspection program. It means supervisors and management must relay a set directive of Green Seal Cleaning Services every employee understands and believes in. To reach this high mark CSI has created the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and recognizing and exceeding our client’s expectations. With this in mind CSI has developed the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our customers. Our customers receive periodic quality reports via email or print copy. These update overview reports are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Cleaning Services. Every company has unique situations that demand we individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The result is the achievement of service excellence for the customer. CSI uses several traditional validation tools to ensure that we are continually providing the Green Seal Cleaning Services promised with uncompromising quality. CSI's environmentally responsible products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" helps in lowering direct exposure to potentially harmful chemicals that can endanger the health and wellness of structure occupants, visitors and the cleaning staffs plus decreasing the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Performance, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals goals and procedures of the Council, and it constantly garners input from USGBC membership and outdoors experts whose participation represents a varied and broad union of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well recognized accreditation standard that identifies green buildings by design, construction and operation from the rest of the market, is a design guideline to move structure construction and operation towards sustainability, Is an integrated green building style training program. Usage of micro fiber mops and cleaning up clothing where applicable, Encouraging clients to use just "Green Sealed" consumables products, Administer center recycling programs, Install and use washer and dryer facilities to wash micro fiber mops and clothing where suitable, Distribution of our survey cards to gather occupant feedback so that we can examine and enhance our procedures and treatments, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing electronically conserving where centers approval where possible. CSI can help you reach LEED Accreditation by carrying out the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.