From our inception in 1989 CSI International, Inc. has been a client oriented and quality guided company. The primary purpose of our Quality Program is the establishment of a quality culture that pays particular attention to customer’s demands, includes every employee, continuously measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all departments and levels of the organization to insure that we continuously meet or surpass our client’s requirements. CSI’s senior management team has dedicated themselves to organize its Green Seal Cleaning Services strategy and operations around our customer’s needs, and to create and sustain a way of life with full employee participation. Quality for CSI is a process of continued advancement, not just an inspection program. What that means is supervision and management must relay a set directive of Green Seal Cleaning Services everyone understands and believes in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for assessing job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. With these things in mind CSI has developed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our customers will get regular quality reports via email or print copy. These update overview documents are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Cleaning Services. Every building has different requirements that demand we customize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The result is the achievement of service excellence for the client. CSI deploys several standard validation tools to guarantee that we are consistently providing the Green Seal Cleaning Services promised with uncompromising quality. CSI's environmentally responsible products coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" assists in reducing exposure to possibly damaging chemicals that can endanger the health and safety of building occupants, visitors and the cleansing personnels plus decreasing the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing principles, goals objectives and processes of the Council, and it continually amasses input from USGBC membership and outdoors specialists whose participation represents a varied and broad coalition of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, reliable and well acknowledged certification standard that differentiates green buildings by style, building and construction and operation from the rest of the market, is a style standard to move structure construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning up clothes where applicable, Motivating customers to utilize only "Green Sealed" consumables products, Administer center recycling programs, Set up and utilize washer and dryer facilities to wash micro fiber mops and clothing where suitable, Distribution of our study cards to collect resident feedback so that we can examine and enhance our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally saving where facilities approval where possible. CSI can help you reach LEED Certification by carrying out the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.