From the day our doors opened in 1989 CSI International, Inc. has been a client oriented and quality driven company. The motivator behind our Quality Program is the instillment of quality that focuses on customer’s needs, includes employees at all levels, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all facets of the company to insure that all employees consistently meet or exceed our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Green Seal Cleaning Services strategy and operations around our customer’s requirements, and to develop and sustain a culture with full employee participation. Quality for CSI is a challenge of continuous enhancement, not just an inspection program. What that means is supervision and management must enforce a standard of Green Seal Cleaning Services the line worker follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality procedures throughout all departments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for evaluating job performance, implementing training programs and recognizing and surpassing our client’s expectations. Thinking of these CSI has created the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our customers. Our customers will get periodic quality reports by email or hard copy. These inspection documents will provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Cleaning Services. Every company has unique situations that demand we customize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision responsible, and employees informed. The result is the attainment of service excellence for the customer. CSI utilizes multiple standard validation tools to ensure that we are continually providing the Green Seal Cleaning Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleansing Services GS-42, establishes environmental requirements for cleaning service providers of commercial, public, and institutional buildings, consisting of in-house and external cleaning services, to create a green cleansing program that protects human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and items utilized for cleaning (exactly what is used for cleansing) and consists of staff training and preparation (how cleaning is done). The standard likewise includes emphasis on environmental enhancements that decrease toxicity, waste, and direct exposure to both structure occupants and custodial personnel. The requirement can work as a tool to assist business start to take action to enhance their cleaning company and is available for Green Seal accreditation. Advantages of G42: Trusted by Purchasers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Business.