CSI International, Inc., from the start in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all departments and levels within the company to insure that we constantly meet, if not exceed our clients’ requirements. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee envolvement. Quality for CSI is a state of continuous improvement, not just an inspection program. It means supervision and management must relay a set directive of Handyman Services everyone comprehends and has faith in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, executing training programs and acknowledging and exceeding our client’s expectations. The result is the achievement of service excellence for the customer. CSI uses several standard validation tools to guarantee that we are continually providing the Handyman Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is devoted to delivering a clean and healthy place of employment for all our employees and your building’s occupants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which directed the facility managers of more than 100,000 federally owned or operated buildings globally to begin the use of green cleaning products. Executive Order 13101 also defined green cleaning for the first time, stating that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the most favorable use of products that reduce indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintaining of a healthy workplace is the joint responsibility of management and employees at every level of the CSI organization. Every employee is trained and held responsible to reach the goal of reducing the exterior’s role on the local environment and to highlight and exercise environmentally safe, minimal impact cleaning chemicals and practices. CSI understands that the concept of stewardship-- "the obligation for handling, carrying out or supervising the quality, state or condition of an institutional or business building"- is necessary to the green cleansing point of view and integral to the success of our green cleaning program. CSI is committed to follow a set of stewardship concepts that have actually been established by pioneers of the green cleansing motion. These principles will help in our efforts to be great stewards of the structures we service, their occupants, our employees, and the general environment. Tidy for health very first and appearance 2nd, Lessen human exposure to contaminants and cleansing items, Recognize cleaning as an environmental health benefit, Devote to occupational advancement of cleansing workers, Communicate the value of healthy structures, Lessen chemical, particle and wetness residue when cleansing, Ensure worker and resident security, Contain and decrease all pollutants entering the structure, Dispose of cleansing products in ecologically safe ways, Establish and document regular upkeep schedules.