From the day our doors opened in 1989 CSI International, Inc. has always been a client oriented and quality guided company. The primary purpose of our Quality Program is the creation of a quality craft that pays particular attention to customer’s demands, involves every level of employee, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management plan, and a set of guidelines that are relayed to all facets of the organization to make sure that we continuously reach or surpass our client’s requirements. CSI’s upper management team has dedicated themselves to organize its Integrated Building Services strategy and operations around our customer’s requirements, and to create and sustain a culture with full employee participation. Quality for CSI is a challenge of continuous enhancement, not just an inspection program. What that means is supervisors and management must communicate a standard of Integrated Building Services every employee comprehends and has faith in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for measuring job performance, executing training programs and acknowledging and surpassing our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our customers. Our clients receive regular quality reports via email or print copy. These inspection documents are capable of providing a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Integrated Building Services. Every building has unique challenges that demand we individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The outcome is the achievement of service excellence for the customer. CSI deploys several traditional validation tools to ensure that we are consistently delivering the Integrated Building Services promised with the best quality. CSI's ecologically accountable items coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, consisting of low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning "green" helps in decreasing exposure to possibly harmful chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning personnels plus lowering the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Worker Productivity, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing concepts, objectives goals and procedures of the Council, and it continuously amasses input from USGBC membership and outside specialists whose participation represents a varied and broad union of structure market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most comprehensive, authoritative and well acknowledged certification standard that distinguishes green buildings by design, construction and operation from the rest of the market, is a design guideline to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning clothes where applicable, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and utilize washer and dryer facilities to launder micro fiber mops and clothing where applicable, Circulation of our study cards to gather occupant feedback so that we can evaluate and improve our procedures and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing electronically conserving where facilities approval where possible. CSI can help you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.