From our start in 1989 CSI International, Inc. has always been a customer focused and results demanding organization. The primary purpose of our Quality Program is the establishment of a quality culture that focuses on customer’s demands, includes employees at all levels, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all departments and levels of the company to make sure that we consistently reach or surpass our customer’s expectations. CSI’s senior management team has committed to organize its Owner Occupied Building Services strategy and operations to be in line with our customer’s needs, and to develop and strengthen a culture with full employee participation. Quality for CSI is a task of continuous improvement, not just an inspection program. It means supervisors and management must relay a set directive of Owner Occupied Building Services the line worker follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality procedures throughout all aspects of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for measuring job performance, executing training programs and recognizing and surpassing our client’s expectations. Thinking of these CSI has developed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our customers. Our clients receive regular quality reports by email or hard copy. These inspection documents will provide a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Owner Occupied Building Services. Every company has different requirements that require us to individualize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The result is the attainment of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Owner Occupied Building Services promised with the best quality. CSI takes an active function in recycling and waste reduction and will adhere to its customers recycling treatments. We are accountable to establish, manage, and totally support the recognized Recycling Program of CSI and those of each of our clients along with our workers. Our duties include: Corporate and Field Management, Site Managers and Supervisors: Promote the interest of our employees in the significance of ecological and recycling practices, Motivate participation and cultivate a favorable attitude towards recycling, Act as an intermediary in between CSI and our clients, Help our clients with the implementation of their recycling procedures, Comply with governmental regulations worrying the decrease, reuse, recycling and healing of waste products. Company Employees: Take an active function by following the recycling treatments, Have a favorable mindset to waste decrease and recycling within your working area, Suggest or suggest methods of decreasing waste. At our Consumers' facility-- All CSI staff members should follow the facility's recycling program and the following steps: Use separate containers to gather recyclable papers, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for collecting recycling paper, Usage separate containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Collect shredded paper in clear liners and put it in the recycling compactor or container for proprietary info, Do not throw away disposable gloves in the garbage containers, Recycle all packaging materials for our cleansing items, Seek advice from your Supervisor or the Recycling Coordinator of the facility for any additional info concerning the facility's recycling procedures. CSI MINIMIZES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use different containers for trash and recyclable products at your desk and main places, Print double sided (saves up to 50%), Utilizes paperless payroll system to ease paper checks to assist minimize the overall ecological footprint of our company, Print just when needed, Proof checks out documents for mistakes before printing to prevent waste, Sends e-mail memos to conserve paper, Prevents printing e-mails, Evaluates any hard copy storage, change with a back- up disk drive for centralized storage, Uses e-mail instead of corresponding by post, Switches equipment off completely in the evening and at weekends, Puts equipment on power save where possible, Purchases resilient equipment, Has paper recycling stations beside photocopiers and printers, Utilizes energy efficient light bulbs (Typically they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Recycles clean side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to utilize paper for more than one purpose, Reuses inbound packaging and boxes for outgoing shipments, Gets rid of plastic drink cups from the water cooler and utilize recyclable mugs, Repairs furnishings where possible or donate it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and beverage cans, throws caps and covers in the garbage, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and cellphones.