CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all sections and levels of the company to make sure that we constantly meet, if not exceed our clients’ needs. CSI’s senior management staff has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with maximum employee participation. Quality for CSI is a state of continuous advancement, not just an observation plan. It means supervision and management must relay a standard of Quality Facility Management the line worker comprehends and has faith in. To reach this high mark CSI has established the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality procedures throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, executing training programs and identifying and surpassing our customer’s expectations. The end result is the achievement of service excellence for the customer. CSI deploys many standard validation tools to ensure that we are consistently delivering the Quality Facility Management promised with uncompromising quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is devoted to providing a clean and healthy working environment for all our staff and yours. Presidential Executive Order 13101, issued in 1992, by former President Bill Clinton lead the facility managers of more than 100,000 federally owned or operated buildings globally to begin the use of green cleaning products. The Order also clarified what green cleaning is for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the best use of products that minimize indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintaining of a healthy workplace is the shared responsibility of supervisors and staff at every stage of the CSI organization. All employees are trained and held responsible to reach the goal of minimizing the exterior’s impact on the local environment and to emphasize and execute environmentally safe, low impact cleaning chemicals and practices. CSI understands that the principle of stewardship-- "the responsibility for managing, conducting or supervising the quality, state or condition of a industrial or institutional structure"- is vital to the green cleaning viewpoint and important to the success of our green cleansing program. CSI is devoted to follow a set of stewardship concepts that have been developed by leaders of the green cleaning motion. These concepts will help in our efforts to be excellent stewards of the structures we service, their occupants, our employees, and the total environment. Tidy for health very first and appearance 2nd, Decrease human direct exposure to impurities and cleaning products, Recognize cleaning as an environmental health advantage, Devote to occupational development of cleansing workers, Communicate the value of healthy structures, Decrease wetness, chemical and particle residue when cleaning, Guarantee worker and occupant safety, Contain and decrease all toxins entering the building, Dispose of cleaning products in ecologically safe methods, Establish and record routine maintenance schedules.