CSI International, Inc., since our start in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its base a management process and a set of disciplines that are synchronized to all sections and positions within the organization to insure that we continually meet, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a process of constant improvement, not just an observation plan. It means supervisors and management must communicate a set directive of Quality Facility Management everyone comprehends and has faith in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for assessing job performance, implementing training programs and identifying and surpassing our customer’s expectations. The result is the achieving of service excellence for the client. CSI utilizes multiple standard validation tools to ensure that we are continually providing the Quality Facility Management promised with uncompromising quality. CSI's environmentally accountable items paired with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in reducing direct exposure to possibly hazardous chemicals that can threaten the health and safety of structure occupants, visitors and the cleaning staffs plus reducing the unfavorable influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Productivity, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the United States Green Building Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing concepts, objectives objectives and processes of the Council, and it continually gathers input from USGBC membership and outside specialists whose participation represents a varied and broad union of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most comprehensive, reliable and well acknowledged accreditation requirement that differentiates green buildings by style, building and construction and operation from the remainder of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothing where applicable, Motivating clients to utilize only "Green Sealed" consumables items, Administer center recycling programs, Install and utilize washer and dryer centers to launder micro fiber mops and clothes where applicable, Circulation of our survey cards to collect resident feedback so that we can assess and enhance our processes and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically conserving where facilities approval where possible. CSI can help you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.