CSI International, Inc., from the beginning in 1989, has been a client oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are synchronized to all sections and levels of the company to make sure that we consistently meet, if not exceed our clients’ requirements. CSI’s senior management team has dedicated itself to organize its service strategy and operations around our customers’ needs, and to build and maintain a culture with maximum employee participation. Quality for CSI is a process of continuous betterment, not just an observation plan. It means supervisors and management must relay a standard of Quality Facility Management everyone follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all departments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, executing training programs and recognizing and surpassing our customer’s expectations. The outcome is the achievement of service excellence for the client. CSI utilizes several standard validation tools to ensure that we are consistently providing the Quality Facility Management promised with uncompromising quality. CSI's environmentally accountable items coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in minimizing exposure to possibly damaging chemicals that can endanger the health and wellness of structure occupants, visitors and the cleansing personnels plus reducing the unfavorable influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Employee Performance, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continually garners input from USGBC subscription and outdoors specialists whose involvement represents a varied and broad coalition of structure market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well acknowledged certification standard that differentiates green buildings by style, building and construction and operation from the rest of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothing where suitable, Motivating customers to utilize just "Green Sealed" consumables items, Administer center recycling programs, Install and use washer and dryer centers to wash micro fiber mops and clothes where appropriate, Circulation of our study cards to collect resident feedback so that we can examine and enhance our processes and procedures, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically saving where centers approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.