CSI International, Inc., since our start in 1989, has been a customer oriented, quality motivated company. CSI’s Quality Plan as its base a management practice and a set of teachings that are coordinated to all sections and levels of the organization to make sure that we consistently meet, if not exceed our clients’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of continuous improvement, not just an inspection program. What that means is supervisors and management must relay a standard of Quality Facility Management everyone follows and trusts. To reach this high mark CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for gauging job performance, implementing training programs and recognizing and exceeding our customer’s expectations. The result is the achieving of service excellence for the customer. CSI utilizes multiple traditional validation tools to ensure that we are continually providing the Quality Facility Management promised with the best quality. CSI's ecologically responsible items coupled with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, consisting of low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in decreasing exposure to potentially hazardous chemicals that can threaten the health and wellness of building residents, visitors and the cleansing staffs plus lowering the negative effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing principles, goals goals and processes of the Council, and it constantly amasses input from USGBC membership and outside specialists whose involvement represents a diverse and broad union of building market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most comprehensive, reliable and well acknowledged certification requirement that distinguishes green structures by style, construction and operation from the rest of the market, is a style guideline to move structure construction and operation toward sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning clothes where relevant, Motivating clients to use just "Green Sealed" consumables products, Administer center recycling programs, Install and use washer and clothes dryer centers to wash micro fiber mops and clothing where appropriate, Distribution of our survey cards to collect occupant feedback so that we can assess and improve our procedures and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where centers approval where possible. CSI can help you reach LEED Accreditation by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.