CSI International, Inc., from the beginning in 1989, has been a client oriented, quality motivated corporation. CSI’s Quality Plan as its base a management practice and a set of disciplines that are coordinated to all sections and levels within the organization to make sure that we constantly reach, if not exceed our customers’ needs. CSI’s upper management team has dedicated itself to organize its service strategy and operations around our clients’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant improvement, not just an inspection program. It means supervision and management must communicate a set directive of Reliable Custodial Services every employee comprehends and has faith in. To achieve this goal CSI has created the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality procedures throughout all departments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, executing training programs and acknowledging and surpassing our customer’s expectations. The outcome is the achievement of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are continually delivering the Reliable Custodial Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, develops environmental requirements for cleaning up service providers of commercial, public, and institutional buildings, including in-house and external cleaning company, to produce a green cleaning program that secures human health and the environment. The standard takes a systems approach with cleansing. Assistance is offered tools and items used for cleansing (what is used for cleaning) and includes personnel training and preparation (how cleaning is done). The standard also includes focus on environmental improvements that decrease toxicity, waste, and exposure to both structure residents and custodial personnel. The requirement can work as a tool to assist business start to act to enhance their cleaning service and is offered for Green Seal accreditation. Benefits of G42: Relied on by Buyers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Business.