From the beginning in 1989 CSI International, Inc. has been a client focused and results guided organization. The primary purpose of our Quality Program is the instillment of quality that pays particular attention to customer’s demands, includes every employee, constantly measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all facets of the organization to make sure that all employees consistently reach or exceed our customer’s expectations. CSI’s senior management team has dedicated themselves to organize its Safe Building Services strategy and operations to be in line with our customer’s requirements, and to create and sustain a culture with full employee participation. Quality for CSI is a task of continuous enhancement, not just an inspection program. What that means is supervision and management must enforce a standard of Safe Building Services every employee understands and believes in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, executing training programs and identifying and surpassing our client’s expectations. With this in mind CSI has created the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our clients. Our clients receive regular quality reports via email or print copy. These inspection documents will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Safe Building Services. Every facility has different requirements that demand we individualize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees informed. The result is the achieving of service excellence for the client. CSI deploys many traditional validation tools to ensure that we are consistently providing the Safe Building Services promised with the best quality. CSI's ecologically responsible items coupled with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in decreasing direct exposure to possibly damaging chemicals that can endanger the health and wellness of building residents, visitors and the cleansing staffs plus reducing the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Performance, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives goals and processes of the Council, and it continually garners input from USGBC membership and outdoors professionals whose participation represents a diverse and broad union of structure industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well acknowledged certification requirement that differentiates green structures by style, building and operation from the rest of the market, is a design guideline to move building construction and operation toward sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning up clothing where appropriate, Encouraging customers to utilize only "Green Sealed" consumables products, Administer center recycling programs, Install and use washer and dryer facilities to launder micro fiber mops and clothes where relevant, Distribution of our study cards to gather resident feedback so that we can assess and enhance our procedures and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.