CSI International, Inc., since our start in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan as its base a management practice and a set of teachings that are coordinated to all departments and levels of the company to insure that we continually reach, if not exceed our customers’ needs. CSI’s senior management team has dedicated itself to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant improvement, not just an inspection program. It means supervision and management must enforce a standard of Safe Janitorial Services the line worker understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to focus on the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, implementing training programs and identifying and exceeding our client’s expectations. The outcome is the achieving of service excellence for the customer. CSI deploys several traditional validation tools to guarantee that we are consistently providing the Safe Janitorial Services promised with uncompromising quality. CSI's environmentally responsible items combined with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" helps in minimizing direct exposure to possibly damaging chemicals that can threaten the health and safety of building residents, visitors and the cleaning personnels plus lowering the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Employee Productivity, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals goals and procedures of the Council, and it continually amasses input from USGBC membership and outside specialists whose involvement represents a varied and broad coalition of building industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well acknowledged accreditation requirement that differentiates green buildings by design, building and construction and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothes where applicable, Motivating customers to use only "Green Sealed" consumables items, Administer facility recycling programs, Install and use washer and dryer centers to launder micro fiber mops and clothes where applicable, Distribution of our survey cards to collect occupant feedback so that we can evaluate and enhance our processes and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where facilities approval where possible. CSI can assist you reach LEED Accreditation by executing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.