CSI International, Inc., since our inception in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan as its base a management practice and a set of disciplines that are coordinated to all departments and levels within the company to insure that we continually reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant betterment, not just an inspection program. What that means is supervisors and management must communicate a set directive of Safe Janitorial Services everyone understands and believes in. To reach this high mark CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality procedures throughout all departments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for evaluating job performance, implementing training programs and acknowledging and surpassing our client’s expectations. The end result is the achievement of service excellence for the client. CSI uses several standard validation tools to guarantee that we are consistently delivering the Safe Janitorial Services promised with uncompromising quality. CSI's ecologically responsible products combined with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in decreasing exposure to possibly harmful chemicals that can threaten the health and wellness of building occupants, visitors and the cleansing staffs plus lowering the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Lower Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing principles, objectives objectives and processes of the Council, and it continually garners input from USGBC membership and outside professionals whose participation represents a diverse and broad union of building market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well recognized accreditation requirement that distinguishes green buildings by style, construction and operation from the rest of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building design training program. Usage of micro fiber mops and cleaning clothing where appropriate, Encouraging customers to utilize just "Green Sealed" consumables items, Administer center recycling programs, Install and utilize washer and dryer facilities to launder micro fiber mops and clothes where appropriate, Circulation of our survey cards to gather resident feedback so that we can assess and enhance our processes and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.