From our start in 1989 CSI International, Inc. has been a client focused and results guided company. The motivator behind our Quality Program is the instillment of quality that focuses on customer’s needs, includes every employee, maintains continuous performance levels, and thrives on continuous improvement. To create this culture our Quality Plan has as a base, a management plan, and a set of guidelines that are coordinated to all departments and levels of the organization to insure that we continuously reach or exceed our customer’s requirements. CSI’s upper management team has worked to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to develop and strengthen a culture with full employee participation. Quality for CSI is a challenge of continued advancement, not just an examination protocol. What that means is supervision and management must communicate a set directive of Leed Green Nation Operations every employee understands and believes in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for gauging job performance, implementing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our clients. Our customers receive regular quality reports via email or print copy. These update overview documents are capable of providing a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every company has unique challenges that require us to customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The end result is the achievement of service excellence for the client. CSI deploys multiple standard validation tools to ensure that we are continually providing the Leed Green Nation Operations promised with the best quality. CSI's ecologically responsible products coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" assists in reducing direct exposure to possibly damaging chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning personnels plus decreasing the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing principles, objectives objectives and processes of the Council, and it continually gathers input from USGBC subscription and outside experts whose involvement represents a varied and broad coalition of building industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well recognized accreditation requirement that differentiates green structures by style, building and construction and operation from the remainder of the market, is a design guideline to move structure construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning clothing where relevant, Motivating customers to use only "Green Sealed" consumables items, Administer facility recycling programs, Install and utilize washer and clothes dryer centers to wash micro fiber mops and clothes where relevant, Circulation of our study cards to gather occupant feedback so that we can examine and enhance our procedures and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where facilities approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.