CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of directions that are synchronized to all departments and levels within the organization to make sure that we consistently meet, if not exceed our clients’ needs. CSI’s upper management team has committed to orchestrate its service strategy and operations around our clients’ needs, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous improvement, not just an checkup system. What that means is supervisors and management must communicate a set directive of Leed Green Nation Operations everyone understands and believes in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for assessing job performance, implementing training programs and identifying and surpassing our customer’s expectations. The end result is the achievement of service excellence for the client. CSI utilizes multiple traditional validation tools to guarantee that we are continually providing the Leed Green Nation Operations promised with uncompromising quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is dedicated to delivering a clean and healthy working environment for all our employees and yours. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton required the building managers of more than 100,000 federally owned or operated buildings globally to begin the use of green cleaning products. Executive Order 13101 also defined green cleaning for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the most favorable use of goods that reduce indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintenance of a healthy workplace is the joint job of management and staff at every stage of the CSI organization. All employees are trained and held accountable to reach the goal of eliminating the exterior’s role on the local territory and to highlight and practice environmentally safe, minimal impact cleaning chemicals and procedures. CSI understands that the principle of stewardship-- "the duty for managing, monitoring the quality or performing, state or condition of a business or institutional structure"- is important to the green cleaning perspective and important to the success of our green cleaning program. CSI is devoted to follow a set of stewardship concepts that have been established by leaders of the green cleansing movement. These principles will assist in our efforts to be excellent stewards of the structures we service, their residents, our staff members, and the general environment. Tidy for health first and look second, Decrease human exposure to contaminants and cleaning products, Recognize cleaning as an ecological health advantage, Commit to occupational development of cleaning workers, Communicate the worth of healthy buildings, Decrease particle, moisture and chemical residue when cleaning, Ensure employee and occupant safety, Contain and reduce all toxins entering the structure, Dispose of cleaning products in environmentally safe methods, Develop and record routine maintenance schedules.