From the beginning in 1989 CSI International, Inc. has always been a customer oriented and quality guided company. The primary purpose of our Quality Program is the instillment of quality that pays particular attention to customer’s expectations, includes every employee, constantly measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of disciplines that are relayed to all facets of the organization to make sure that all employees consistently reach or surpass our client’s needs. CSI’s senior management team has worked to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to create and sustain a culture with full employee involvement. Quality for CSI is a task of continuous improvement, not just an observation platform. It means supervision and management must communicate a standard of Leed Green Nation Operations everyone comprehends and has faith in. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, executing training programs and recognizing and exceeding our customer’s expectations. With these things in mind CSI has deployed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our clients. Our clients receive regular quality reports by email or hard copy. These inspection reports will provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every company has unique situations that demand we individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The end result is the achievement of service excellence for the customer. CSI uses many traditional validation tools to guarantee that we are consistently providing the Leed Green Nation Operations promised with uncompromising quality. CSI's ecologically responsible items coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses just eco-responsible products, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in lowering direct exposure to possibly harmful chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning staffs plus lowering the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing concepts, goals goals and procedures of the Council, and it continuously gathers input from USGBC subscription and outside experts whose involvement represents a diverse and broad union of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well recognized accreditation requirement that identifies green buildings by design, building and operation from the remainder of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothes where appropriate, Motivating customers to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Set up and utilize washer and dryer facilities to launder micro fiber mops and clothes where relevant, Distribution of our study cards to collect resident feedback so that we can examine and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.