From our inception in 1989 CSI International, Inc. has been a customer focused and results driven organization. The main reason for our Quality Program is the instillment of quality that focuses on customer’s expectations, involves every level of employee, constantly measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are relayed to all facets of the company to make sure that we consistently meet or surpass our client’s needs. CSI’s senior management team has worked to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a task of continued advancement, not just an observation platform. It means supervision and management must communicate a set directive of Leed Green Nation Operations everyone comprehends and has faith in. To meet this challenge CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for gauging job performance, executing training programs and acknowledging and surpassing our client’s expectations. Thinking of these CSI has created the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our customers. Our customers receive regular quality reports by email or hard copy. These update overview documents are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every building has unique situations that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The end result is the attainment of service excellence for the customer. CSI utilizes multiple standard validation tools to guarantee that we are continually providing the Leed Green Nation Operations promised with uncompromising quality. CSI takes an active role in recycling and waste reduction and will adhere to its clients recycling treatments. We are accountable to establish, manage, and completely support the recognized Recycling Program of CSI and those of each of our clients along with our employees. Our responsibilities include: Corporate and Field Management, Website Managers and Supervisors: Promote the interest of our staff members in the significance of ecological and recycling practices, Encourage involvement and cultivate a positive mindset to recycling, Serve as a liaison in between CSI and our customers, Assist our clients with the application of their recycling treatments, Abide by governmental policies worrying the decrease, reuse, recycling and recovery of waste items. Business Employees: Take an active role by following the recycling treatments, Have a favorable attitude towards waste reduction and recycling within your working area, Recommend or recommend ways of lowering waste. At our Customers' center-- All CSI staff members should follow the facility's recycling program and the following steps: Usage separate containers to collect recyclable papers, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for gathering recycling paper, Usage separate containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Gather shredded paper in clear liners and position it in the recycling compactor or container for proprietary info, Do not throw away non reusable gloves in the trash containers, Recycle all packing materials for our cleansing products, Speak with your Manager or the Recycling Planner of the facility for any additional information concerning the facility's recycling treatments. CSI DECREASES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use separate containers for trash and recyclable materials at your desk and central locations, Print double sided (saves up to 50%), Utilizes paperless payroll system to reduce paper checks to assist reduce the overall ecological footprint of our company, Print just when essential, Proof checks out documents for mistakes before printing to avoid waste, Sends out e-mail memos to conserve paper, Prevents printing e-mails, Examines any hard copy storage, replace with a back- up hard disk for centralized storage, Uses e-mail rather of corresponding by post, Switches equipment off entirely in the evening and at weekends, Puts devices on power save where possible, Purchases long lasting devices, Has paper recycling stations beside photocopiers and printers, Utilizes energy effective light bulbs (Typically they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal circulation, Reuses tidy side of used paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one purpose, Reuses inbound packaging and boxes for outbound shipments, Eliminates plastic drink cups from the water cooler and use reusable mugs, Repair works furniture where possible or donate it to charity, Shreds low-quality paper and usage as packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and lids in the trash, Recycles toner and inkjet cartridges, Recycles workplace furniture, Recycles batteries, Recycles our IT Hardware and cellphones.