From our start in 1989 CSI International, Inc. has been a customer oriented and quality guided company. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s needs, involves every level of employee, continuously measures performance, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are relayed to all departments and levels of the organization to insure that all employees consistently meet or surpass our customer’s needs. CSI’s upper management team has committed to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to create and strengthen a culture with full employee involvement. Quality for CSI is a challenge of continued advancement, not just an observation platform. It means supervision and management must enforce a standard of Leed Green Nation Operations the line worker comprehends and has faith in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for gauging job performance, executing training programs and recognizing and surpassing our customer’s expectations. With these things in mind CSI has developed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our customers. Our customers receive regular quality reports via email or print copy. These analysis documents are capable of providing a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every facility has different requirements that demand we individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision responsible, and employees up to date. The outcome is the achievement of service excellence for the customer. CSI uses several standard validation tools to ensure that we are continually delivering the Leed Green Nation Operations promised with uncompromising quality. CSI's ecologically responsible items combined with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible products, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" assists in minimizing direct exposure to potentially hazardous chemicals that can threaten the health and safety of structure occupants, visitors and the cleaning staffs plus lowering the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Product packaging. LEED is an item of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals goals and processes of the Council, and it constantly gathers input from USGBC membership and outdoors experts whose involvement represents a varied and broad union of building industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well recognized accreditation standard that identifies green structures by design, construction and operation from the remainder of the market, is a design guideline to move building construction and operation toward sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning up clothing where suitable, Motivating clients to use just "Green Sealed" consumables items, Administer facility recycling programs, Install and use washer and dryer facilities to launder micro fiber mops and clothes where relevant, Circulation of our study cards to gather resident feedback so that we can examine and enhance our processes and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where centers approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.