From the day our doors opened in 1989 CSI International, Inc. has always been a client focused and quality demanding company. The motivator behind our Quality Program is the establishment of a quality culture that focuses on customer’s demands, includes every employee, constantly measures performance, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management process, and a set of guidelines that are relayed to all departments and levels of the organization to make sure that we consistently reach or exceed our client’s expectations. CSI’s senior management team has committed to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to create and strengthen a way of life with full employee involvement. Quality for CSI is a process of continuous enhancement, not just an examination protocol. What that means is supervisors and management must communicate a standard of Leed Green Nation Operations the line worker follows and trusts. To reach this high mark CSI has established the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality procedures throughout all departments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. With these things in mind CSI has created the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our customers. Our customers receive regular quality reports via email or print copy. These inspection reports are capable of providing a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every building has different requirements that demand we customize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The result is the achieving of service excellence for the client. CSI deploys many traditional validation tools to guarantee that we are continually delivering the Leed Green Nation Operations promised with the best quality. CSI's environmentally accountable items coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" helps in decreasing exposure to potentially harmful chemicals that can endanger the health and wellness of structure residents, visitors and the cleaning staffs plus reducing the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Boost Employee Performance, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Decrease Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing concepts, goals objectives and procedures of the Council, and it continually garners input from USGBC subscription and outside professionals whose involvement represents a varied and broad union of building industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most comprehensive, authoritative and well acknowledged certification standard that identifies green structures by design, building and operation from the rest of the market, is a style guideline to move structure construction and operation toward sustainability, Is an integrated green building design training program. Usage of micro fiber mops and cleaning up clothing where suitable, Encouraging customers to utilize just "Green Sealed" consumables products, Administer center recycling programs, Set up and make use of washer and clothes dryer centers to wash micro fiber mops and clothing where applicable, Distribution of our study cards to gather occupant feedback so that we can evaluate and enhance our processes and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically saving where centers approval where possible. CSI can assist you reach LEED Certification by carrying out the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.