From our inception in 1989 CSI International, Inc. has been a client focused and quality guided company. The main reason for our Quality Program is the instillment of quality that focuses on customer’s needs, includes employees at all levels, constantly measures performance, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a base, a management process, and a set of guidelines that are coordinated to all facets of the company to make sure that all employees continuously meet or exceed our client’s requirements. CSI’s senior management team has dedicated themselves to organize its Business Services strategy and operations to be in line with our customer’s needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a challenge of continued improvement, not just an inspection program. What that means is supervisors and management must communicate a standard of Business Services everyone comprehends and has faith in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for measuring job performance, implementing training programs and recognizing and surpassing our customer’s expectations. With these things in mind CSI has deployed the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our clients. Our clients will get periodic quality reports by email or hard copy. These inspection documents will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Business Services. Every company has unique challenges that demand we customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The outcome is the attainment of service excellence for the client. CSI utilizes many standard validation tools to ensure that we are continually providing the Business Services promised with the best quality. CSI takes an active role in recycling and waste decrease and will comply with its clients recycling procedures. We are accountable to develop, manage, and completely support the established Recycling Program of CSI and those of each of our clients as well as our workers. Our responsibilities include: Corporate and Field Management, Website Managers and Supervisors: Promote the interest of our employees in the significance of ecological and recycling practices, Encourage involvement and foster a positive mindset towards recycling, Act as a liaison in between CSI and our customers, Help our customers with the implementation of their recycling treatments, Abide by governmental guidelines concerning the reduction, reuse, recycling and recovery of waste items. Business Employees: Take an active role by following the recycling procedures, Have a favorable mindset towards waste decrease and recycling within your workspace, Advise or suggest ways of lowering waste. At our Consumers' center-- All CSI workers should follow the center's recycling program and the following steps: Use separate containers to gather recyclable papers, Gray brute with black liner is for collecting garbage, Blue brute with clear liner is for collecting recycling paper, Usage different containers to gather recyclable papers, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Collect shredded paper in clear liners and position it in the recycling compactor or container for exclusive info, Do not discard non reusable gloves in the trash containers, Recycle all packing materials for our cleaning items, Talk to your Manager or the Recycling Organizer of the center for any extra details concerning the facility's recycling treatments. CSI DECREASES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Usage separate containers for trash and recyclable materials at your desk and central areas, Print double sided (saves up to 50%), Utilizes paperless payroll system to ease paper checks to help lessen the total ecological footprint of our company, Print just when essential, Proof checks out documents for errors prior to printing to prevent waste, Sends out email memos to save paper, Prevents printing e-mails, Examines any paper copy storage, change with a back- up hard disk for centralized storage, Uses email instead of corresponding by post, Changes devices off totally at night and at weekends, Puts devices on power save where possible, Purchases long lasting devices, Has paper recycling stations next to copy machines and printers, Uses energy effective light bulbs (Typically they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal flow, Recycles clean side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to use paper for more than one function, Recycles incoming product packaging and boxes for outbound deliveries, Removes plastic drink cups from the water cooler and utilize multiple-use mugs, Repair works furnishings where possible or donate it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and drink cans, throws caps and lids in the trash, Recycles toner and inkjet cartridges, Recycles workplace furniture, Recycles batteries, Recycles our IT Hardware and cellphones.