CSI International, Inc., since our inception in 1989, has been a client focused, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of teachings that are synchronized to all sections and levels within the company to make sure that we constantly meet, if not exceed our customers’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an checkup system. What that means is supervisors and management must enforce a set directive of Corporate Building Management the line worker comprehends and has faith in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality procedures throughout all aspects of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for assessing job performance, executing training programs and recognizing and exceeding our customer’s expectations. The outcome is the achievement of service excellence for the customer. CSI deploys multiple traditional validation tools to guarantee that we are continually providing the Corporate Building Management promised with uncompromising quality. CSI's environmentally responsible products combined with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" helps in decreasing exposure to potentially damaging chemicals that can threaten the health and safety of building residents, visitors and the cleansing staffs plus lowering the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Productivity, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing concepts, objectives objectives and procedures of the Council, and it continuously garners input from USGBC membership and outdoors experts whose involvement represents a varied and broad union of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well recognized certification requirement that differentiates green structures by design, building and operation from the rest of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building style training program. Usage of micro fiber mops and cleaning clothing where appropriate, Encouraging customers to use only "Green Sealed" consumables products, Administer facility recycling programs, Set up and utilize washer and dryer centers to wash micro fiber mops and clothing where applicable, Circulation of our survey cards to gather occupant feedback so that we can evaluate and enhance our procedures and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.