From the beginning in 1989 CSI International, Inc. has always been a customer focused and quality demanding company. The main reason for our Quality Program is the creation of a quality craft that pays particular attention to customer’s demands, includes every employee, maintains continuous performance levels, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all departments and levels of the organization to make sure that all employees continuously meet or surpass our client’s requirements. CSI’s senior management team has dedicated themselves to organize its Corporate Building Management strategy and operations around our customer’s requirements, and to develop and strengthen a way of life with full employee participation. Quality for CSI is a process of continuous enhancement, not just an inspection program. It means supervisors and management must communicate a standard of Corporate Building Management everyone follows and trusts. To meet this challenge CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality procedures throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for gauging job performance, executing training programs and identifying and exceeding our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our clients will get periodic quality reports by email or hard copy. These inspection documents will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Corporate Building Management. Every building has different requirements that demand we customize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision responsible, and employees informed. The outcome is the achieving of service excellence for the client. CSI uses several standard validation tools to ensure that we are consistently delivering the Corporate Building Management promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Solutions GS-42, establishes ecological requirements for cleaning up provider of business, public, and institutional structures, including in-house and external cleaning services, to create a green cleansing program that secures human health and the environment. The basic takes a systems approach with cleansing. Assistance is offered tools and items used for cleansing (exactly what is utilized for cleansing) and consists of personnel training and planning (how cleansing is done). The requirement also consists of focus on environmental enhancements that reduce toxicity, waste, and direct exposure to both building residents and custodial personnel. The standard can act as a tool to assist business start to act to improve their cleaning company and is available for Green Seal certification. Benefits of G42: Relied on by Purchasers, No Conflict of Interest, Demonstrate Management, Open Doors to New Service.