From the day our doors opened in 1989 CSI International, Inc. has been a customer oriented and quality demanding organization. The primary purpose of our Quality Program is the establishment of a quality culture that focuses on customer’s needs, includes employees at all levels, constantly measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a foundation, a management process, and a set of disciplines that are relayed to all departments and levels of the organization to make sure that all employees consistently meet or surpass our client’s requirements. CSI’s upper management team has dedicated themselves to organize its Landscaping Services strategy and operations around our customer’s requirements, and to develop and strengthen a way of life with high employee participation. Quality for CSI is a challenge of continued advancement, not just an observation platform. What that means is supervisors and management must relay a standard of Landscaping Services everyone follows and trusts. To achieve this goal CSI has established the job of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for assessing job performance, executing training programs and recognizing and surpassing our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our clients will get regular quality reports by email or hard copy. These update overview documents are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Landscaping Services. Every facility has unique challenges that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The end result is the attainment of service excellence for the customer. CSI uses many traditional validation tools to guarantee that we are consistently providing the Landscaping Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleansing Providers GS-42, establishes ecological requirements for cleaning up company of commercial, public, and institutional buildings, including in-house and external cleaning company, to create a green cleansing program that secures human health and the environment. The basic takes a systems approach with cleansing. Assistance is offered tools and products utilized for cleaning (exactly what is utilized for cleansing) and consists of staff training and preparation (how cleansing is done). The requirement likewise consists of focus on environmental enhancements that decrease toxicity, waste, and direct exposure to both structure residents and custodial personnel. The requirement can work as a tool to help business start to act to enhance their cleaning service and is available for Green Seal accreditation. Benefits of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Organisation.