• Corporate Headquarters

    6700 N. Andrews Avenue
    Fort Lauderdale, FL 33309
    (800) 258-3330

    Northeast

    105 Terry Drive Suite 116
    Newtown, PA 18940

    Mid Atlantic

    199 East Montgomery Ave Suite 100
    Rockville, Maryland 20850

    Mid West

    690 Lakeview Plaza Dr Suite C
    Worthington, Ohio 43085

    New England

    3 Worden Circle
    Cheshire, CT 06410

Operations Services Miami Beach

“Our employees are like extended members of our family” — Henry Ford

CSI INTERNATIONAL, INC. Operations ServicesFrom the day our doors opened in 1989 CSI International, Inc. has been a customer focused and results demanding company. The motivator behind our Quality Program is the establishment of a quality culture that focuses on customer’s needs, includes employees at all levels, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a base, a management process, and a set of guidelines that are relayed to all facets of the organization to insure that we continuously meet or surpass our customer’s needs. CSI’s upper management team has committed to organize its Operations Services strategy and operations to be in line with our customer’s requirements, and to develop and sustain a way of life with high employee involvement. Quality for CSI is a process of continued advancement, not just an examination protocol. What that means is supervisors and management must relay a set directive of Operations Services everyone follows and trusts. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality procedures throughout all segments of our business. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for gauging job performance, executing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our clients. Our customers will get periodic quality reports by email or hard copy. These analysis reports are able to provide a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Operations Services. Every company has unique challenges that require us to individualize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision responsible, and employees informed. The end result is the achievement of service excellence for the client. CSI utilizes many traditional validation tools to guarantee that we are continually providing the Operations Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleaning Providers GS-42, establishes ecological requirements for cleaning up company of industrial, public, and institutional structures, including in-house and external cleaning services, to develop a green cleansing program that safeguards human health and the environment. The standard takes a systems approach with cleaning. Guidance is offered tools and items utilized for cleaning (what is utilized for cleaning) and includes personnel training and preparation (how cleaning is done). The requirement likewise includes emphasis on ecological enhancements that lower toxicity, waste, and direct exposure to both building occupants and custodial staff. The requirement can act as a tool to help companies start to take action to enhance their cleaning company and is readily available for Green Seal accreditation. Benefits of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Business.

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CSI provides responsive and reliable janitorial, building operations and maintenance, and facilities management services to corporate, commercial, and educational facilities. We are committed to personalized service, social responsibility to the environment, and the appreciation of the people who do the work.
CSI Logo
What We Do:
• Janitorial
• Integrated Services
• Facilities Operations
• Value Added Services
• Who We Serve
Green Cleaning
• Go Green With CSI
• Sustainability
• GS42
• CSI Recycles
• CSI Green Initiatives
Contact Info:

For additional information about
CSI International, Inc.’s services,
Please contact us at:
(800) 258-3330

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