CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all departments and positions of the company to make sure that we constantly meet, if not exceed our customers’ requirements. CSI’s upper management team has dedicated itself to organize its service strategy and operations around our clients’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant improvement, not just an inspection program. What that means is supervision and management must enforce a set directive of Recycling Services the line worker follows and trusts. To achieve this goal CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for evaluating job performance, executing training programs and acknowledging and exceeding our customer’s expectations. The result is the achieving of service excellence for the client. CSI utilizes several traditional validation tools to ensure that we are continually providing the Recycling Services promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, develops ecological requirements for cleaning company of industrial, public, and institutional structures, consisting of in-house and external cleaning services, to develop a green cleansing program that protects human health and the environment. The standard takes a systems approach with cleaning. Guidance is provided for tools and products utilized for cleaning (what is utilized for cleaning) and includes staff training and preparation (how cleansing is done). The standard also includes emphasis on ecological improvements that decrease toxicity, waste, and direct exposure to both building residents and custodial staff. The standard can serve as a tool to help business begin to do something about it to improve their cleaning service and is readily available for Green Seal certification. Advantages of G42: Relied on by Purchasers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Company.