From our inception in 1989 CSI International, Inc. has been a client focused and quality guided organization. The main reason for our Quality Program is the creation of a quality craft that focuses on customer’s expectations, includes employees at all levels, constantly measures performance, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a base, a management process, and a set of rules that are relayed to all facets of the organization to make sure that all employees continuously reach or surpass our customer’s needs. CSI’s upper management team has dedicated themselves to organize its Recycling Services strategy and operations around our customer’s needs, and to create and strengthen a culture with high employee involvement. Quality for CSI is a task of continued enhancement, not just an inspection program. It means supervision and management must communicate a set directive of Recycling Services everyone comprehends and has faith in. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for evaluating job performance, executing training programs and identifying and surpassing our client’s expectations. With this in mind CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our clients. Our customers will get periodic quality reports by email or hard copy. These update overview documents will provide a full work-site overview while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Recycling Services. Every company has different requirements that require us to customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees informed. The outcome is the achieving of service excellence for the client. CSI deploys multiple traditional validation tools to ensure that we are continually providing the Recycling Services promised with the best quality. CSI takes an active role in recycling and waste reduction and will adhere to its clients recycling procedures. We are accountable to develop, manage, and totally support the recognized Recycling Program of CSI and those of each of our clients in addition to our staff members. Our responsibilities include: Corporate and Field Management, Website Supervisors and Supervisors: Stimulate the interest of our workers in the significance of ecological and recycling practices, Motivate involvement and foster a positive attitude to recycling, Function as a liaison between CSI and our customers, Help our clients with the application of their recycling treatments, Adhere to governmental regulations concerning the decrease, reuse, recycling and healing of waste products. Company Employees: Take an active role by following the recycling treatments, Have a favorable mindset towards waste reduction and recycling within your working area, Recommend or suggest methods of decreasing waste. At our Consumers' center-- All CSI workers need to follow the center's recycling program and the following steps: Usage separate containers to collect recyclable documents, Gray brute with black liner is for collecting garbage, Blue brute with clear liner is for collecting recycling paper, Use different containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Gather shredded paper in clear liners and position it in the recycling compactor or container for proprietary details, Do not throw away disposable gloves in the trash containers, Recycle all packaging materials for our cleaning items, Speak with your Supervisor or the Recycling Coordinator of the center for any additional info relating to the center's recycling treatments. CSI DECREASES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage separate containers for trash and recyclable products at your desk and main areas, Print double sided (saves as much as 50%), Utilizes paperless payroll system to ease paper checks to assist decrease the general environmental footprint of our organization, Print just when required, Proof reads files for mistakes before printing to prevent waste, Sends email memos to conserve paper, Prevents printing emails, Examines any paper copy storage, change with a back- up hard disk drive for centralized storage, Utilizes e-mail rather of sending letters by post, Changes devices off totally at night and at weekends, Puts equipment on power save where possible, Purchases long lasting equipment, Has paper recycling stations beside copy machines and printers, Uses energy effective light bulbs (On average they consume 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal circulation, Recycles tidy side of used paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Tries to use paper for more than one purpose, Recycles incoming product packaging and boxes for outbound deliveries, Removes plastic beverage cups from the water cooler and utilize reusable mugs, Repair works furnishings where possible or donate it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant product (more than likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and beverage cans, tosses caps and covers in the trash, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.