From the day our doors opened in 1989 CSI International, Inc. has been a client focused and results guided organization. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s demands, involves every level of employee, continuously measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a base, a management process, and a set of disciplines that are coordinated to all facets of the organization to make sure that we consistently meet or surpass our customer’s requirements. CSI’s upper management team has committed to organize its Corporate Building Services strategy and operations to be in line with our customer’s requirements, and to create and strengthen a way of life with full employee participation. Quality for CSI is a process of continued improvement, not just an inspection program. It means supervisors and management must relay a standard of Corporate Building Services the line worker understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality procedures throughout all departments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for assessing job performance, executing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has created the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our clients. Our clients will get regular quality reports via email or print copy. These analysis reports will provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Corporate Building Services. Every building has unique challenges that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The end result is the attainment of service excellence for the client. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Corporate Building Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, establishes ecological requirements for cleaning service providers of industrial, public, and institutional structures, consisting of in-house and external cleaning company, to produce a green cleansing program that protects human health and the environment. The standard takes a systems approach with cleaning. Assistance is offered tools and items used for cleaning (what is used for cleansing) and consists of personnel training and planning (how cleaning is done). The requirement likewise consists of emphasis on ecological enhancements that decrease toxicity, waste, and exposure to both building residents and custodial staff. The requirement can work as a tool to help companies begin to do something about it to improve their cleaning company and is available for Green Seal accreditation. Advantages of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Company.