CSI International, Inc., from the start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are aligned to all departments and levels within the company to insure that we consistently reach, if not exceed our clients’ requirements. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of constant improvement, not just an observation plan. It means supervisors and management must relay a standard of Corporate Facility Maintenance everyone understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all aspects of our business. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for evaluating job performance, implementing training programs and recognizing and exceeding our client’s expectations. The outcome is the achieving of service excellence for the customer. CSI uses multiple traditional validation tools to ensure that we are consistently providing the Corporate Facility Maintenance promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Solutions GS-42, develops environmental requirements for cleaning provider of commercial, public, and institutional buildings, consisting of in-house and external cleaning services, to create a green cleansing program that safeguards human health and the environment. The standard takes a systems approach with cleaning. Assistance is offered tools and products utilized for cleaning (what is used for cleaning) and consists of personnel training and preparation (how cleansing is done). The requirement also includes emphasis on environmental improvements that reduce toxicity, waste, and direct exposure to both structure occupants and custodial staff. The standard can function as a tool to help business begin to take action to improve their cleaning company and is available for Green Seal certification. Benefits of G42: Relied on by Purchasers, No Dispute of Interest, Demonstrate Management, Open Doors to New Service.