CSI International, Inc., since our start in 1989, has been a client focused, quality driven company. CSI’s Quality Plan as its base a management process and a set of directions that are aligned to all departments and positions within the organization to insure that we consistently reach, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous improvement, not just an inspection program. It means supervisors and management must relay a standard of Custodial Services everyone follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for gauging job performance, executing training programs and acknowledging and exceeding our client’s expectations. The end result is the achievement of service excellence for the customer. CSI deploys many traditional validation tools to guarantee that we are continually delivering the Custodial Services promised with the best quality. CSI's ecologically responsible products coupled with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning "green" assists in lowering direct exposure to potentially damaging chemicals that can threaten the health and wellness of structure residents, visitors and the cleansing personnels plus minimizing the negative effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Worker Productivity, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing principles, objectives goals and procedures of the Council, and it continuously amasses input from USGBC subscription and outside experts whose involvement represents a varied and broad union of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most comprehensive, authoritative and well acknowledged accreditation standard that identifies green structures by style, building and construction and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning clothes where appropriate, Motivating customers to use just "Green Sealed" consumables items, Administer center recycling programs, Install and make use of washer and dryer centers to launder micro fiber mops and clothes where applicable, Circulation of our study cards to collect occupant feedback so that we can assess and improve our processes and treatments, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally conserving where centers approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.