From our start in 1989 CSI International, Inc. has been a customer focused and quality demanding organization. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s needs, involves every level of employee, constantly measures performance, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all departments and levels of the organization to insure that we consistently reach or exceed our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Environmentally Friendly Custodial strategy and operations to be in line with our customer’s needs, and to develop and sustain a culture with full employee participation. Quality for CSI is a challenge of continued advancement, not just an examination protocol. It means supervision and management must relay a set directive of Environmentally Friendly Custodial the line worker follows and trusts. To reach this high mark CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for assessing job performance, executing training programs and acknowledging and surpassing our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our customers. Our clients receive periodic quality reports by email or hard copy. These analysis reports are capable of providing a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Environmentally Friendly Custodial. Every building has unique challenges that demand we individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The outcome is the achievement of service excellence for the customer. CSI deploys several traditional validation tools to guarantee that we are continually providing the Environmentally Friendly Custodial promised with the best quality. CSI's environmentally accountable items coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in reducing exposure to possibly hazardous chemicals that can endanger the health and safety of structure residents, visitors and the cleaning personnels plus decreasing the negative influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives objectives and procedures of the Council, and it continuously garners input from USGBC membership and outdoors specialists whose involvement represents a varied and broad union of structure industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well acknowledged accreditation standard that distinguishes green structures by style, building and construction and operation from the rest of the market, is a style standard to move building construction and operation towards sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning clothes where applicable, Motivating clients to utilize only "Green Sealed" consumables products, Administer facility recycling programs, Install and make use of washer and dryer centers to launder micro fiber mops and clothing where applicable, Distribution of our survey cards to gather resident feedback so that we can evaluate and improve our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning digitally conserving where centers approval where possible. CSI can help you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.