From the beginning in 1989 CSI International, Inc. has always been a client oriented and quality guided company. The motivator behind our Quality Program is the instillment of quality that pays particular attention to customer’s expectations, involves every level of employee, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a base, a management plan, and a set of guidelines that are relayed to all departments and levels of the company to insure that we continuously reach or exceed our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Environmentally Safe Cleaning strategy and operations to be in line with our customer’s needs, and to develop and strengthen a way of life with high employee involvement. Quality for CSI is a task of continued advancement, not just an examination protocol. It means supervision and management must enforce a standard of Environmentally Safe Cleaning every employee comprehends and has faith in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality procedures throughout all segments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for assessing job performance, implementing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our clients. Our clients will get regular quality reports via email or print copy. These analysis reports are capable of providing a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Environmentally Safe Cleaning. Every company has unique challenges that demand we individualize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees informed. The end result is the achieving of service excellence for the client. CSI uses multiple traditional validation tools to ensure that we are continually providing the Environmentally Safe Cleaning promised with the best quality. CSI's environmentally responsible products coupled with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in decreasing direct exposure to possibly hazardous chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning personnels plus lowering the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Productivity, Improve Morale, Reduce Sick days and Associated Health Care Costs, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives objectives and processes of the Council, and it constantly garners input from USGBC membership and outside specialists whose participation represents a diverse and broad union of building market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well recognized accreditation requirement that identifies green structures by design, construction and operation from the rest of the market, is a style standard to move structure construction and operation toward sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning clothes where applicable, Encouraging clients to utilize only "Green Sealed" consumables items, Administer center recycling programs, Install and utilize washer and clothes dryer centers to launder micro fiber mops and clothing where suitable, Circulation of our survey cards to collect occupant feedback so that we can examine and improve our processes and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where facilities approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.