CSI International, Inc., from the start in 1989, has been a client focused, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are coordinated to all departments and positions within the organization to make sure that we constantly meet, if not exceed our customers’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our clients’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant refinement, not just an checkup system. What that means is supervision and management must communicate a standard of Environmentally Safe Cleaning every employee follows and trusts. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for measuring job performance, executing training programs and acknowledging and exceeding our customer’s expectations. The result is the achievement of service excellence for the client. CSI utilizes multiple traditional validation tools to guarantee that we are continually delivering the Environmentally Safe Cleaning promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to delivering a clean and healthy place of employment for every one of our employees and your building’s tenants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. Executive Order 13101 also clarified what green cleaning is for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the most favorable use of products that minimize indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintaining of a healthy workplace is the shared job of supervisors and employees at all stages of the CSI company. All staff is trained and held accountable to achieve the goal of reducing the exterior’s role on the local territory and to stress and practice environmentally safe, low impact cleaning chemicals and practices. CSI understands that the concept of stewardship-- "the duty for handling, monitoring the quality or carrying out, state or condition of an institutional or business structure"- is vital to the green cleansing perspective and essential to the success of our green cleansing program. CSI is devoted to follow a set of stewardship concepts that have actually been developed by leaders of the green cleansing movement. These principles will assist in our efforts to be good stewards of the buildings we service, their occupants, our employees, and the total environment. Tidy for health very first and appearance second, Reduce human direct exposure to impurities and cleansing items, Recognize cleansing as an ecological health advantage, Dedicate to occupational advancement of cleansing personnel, Communicate the worth of healthy structures, Reduce moisture, particle and chemical residue when cleaning, Ensure worker and resident security, Contain and minimize all toxins entering the building, Dispose of cleansing products in ecologically safe ways, Develop and record routine upkeep schedules.