CSI International, Inc., from the start in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are aligned to all departments and levels of the organization to insure that we consistently reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of continuous betterment, not just an observation plan. It means supervision and management must communicate a standard of Environmentally Safe Cleaning every employee understands and believes in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, implementing training programs and identifying and surpassing our customer’s expectations. The end result is the attainment of service excellence for the customer. CSI utilizes several standard validation tools to ensure that we are consistently delivering the Environmentally Safe Cleaning promised with the best quality. CSI's environmentally accountable items paired with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in decreasing exposure to possibly harmful chemicals that can endanger the health and wellness of building residents, visitors and the cleansing staffs plus lowering the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Worker Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing principles, goals objectives and processes of the Council, and it constantly gathers input from USGBC subscription and outside specialists whose involvement represents a diverse and broad union of structure industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well acknowledged certification standard that identifies green structures by style, construction and operation from the remainder of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothing where suitable, Motivating clients to use just "Green Sealed" consumables items, Administer center recycling programs, Install and use washer and dryer facilities to wash micro fiber mops and clothing where applicable, Distribution of our survey cards to collect occupant feedback so that we can assess and enhance our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning digitally saving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.