CSI International, Inc., since our start in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are coordinated to all sections and positions within the company to make sure that we continually meet, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations around our customers’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a state of constant betterment, not just an observation plan. What that means is supervisors and management must communicate a set directive of Facilities Operations every employee understands and believes in. To reach this high mark CSI has established the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for gauging job performance, implementing training programs and recognizing and exceeding our customer’s expectations. The result is the achieving of service excellence for the customer. CSI deploys many traditional validation tools to ensure that we are continually providing the Facilities Operations promised with uncompromising quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is dedicated to providing a clean and healthy place of employment for every one of our staff and yours. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which required the facility managers of more than 100,000 federally owned or operated facilities worldwide to start using green cleaning products. The Order also clarified what green cleaning is for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the best use of products that reduce indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Maintenance of a healthy workplace is the joint task of management and employees at all stages of the CSI company. Every employee is trained and held responsible to achieve the goal of reducing the exterior’s impact on the local environment and to emphasize and execute environmentally safe, minimal impact cleaning chemicals and practices. CSI comprehends that the concept of stewardship-- "the duty for handling, supervising the quality or carrying out, state or condition of a industrial or institutional structure"- is vital to the green cleaning perspective and integral to the success of our green cleansing program. CSI is committed to follow a set of stewardship concepts that have actually been developed by leaders of the green cleansing movement. These concepts will help in our efforts to be great stewards of the structures we service, their residents, our staff members, and the general environment. Tidy for health very first and appearance 2nd, Decrease human direct exposure to pollutants and cleansing products, Acknowledge cleaning as an ecological health benefit, Dedicate to occupational development of cleansing personnel, Interact the value of healthy structures, Minimize particle, chemical and moisture residue when cleansing, Make sure worker and occupant safety, Contain and lower all contaminants getting in the structure, Dispose of cleaning items in ecologically safe ways, Develop and record regular maintenance schedules.