From our start in 1989 CSI International, Inc. has always been a customer focused and quality driven company. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s expectations, involves every level of employee, maintains continuous performance levels, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all departments and levels of the organization to insure that we consistently meet or surpass our client’s needs. CSI’s senior management team has worked to organize its Facilities Operations strategy and operations around our customer’s needs, and to develop and strengthen a culture with full employee participation. Quality for CSI is a task of continuous enhancement, not just an examination protocol. It means supervisors and management must relay a standard of Facilities Operations the line worker comprehends and has faith in. To reach this high mark CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to directly oversee the quality process throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for gauging job performance, executing training programs and acknowledging and exceeding our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our clients. Our clients receive regular quality reports by email or hard copy. These update overview documents are capable of providing a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Facilities Operations. Every facility has unique challenges that require us to individualize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The end result is the attainment of service excellence for the client. CSI deploys many traditional validation tools to ensure that we are consistently providing the Facilities Operations promised with uncompromising quality. CSI takes an active role in recycling and waste reduction and will comply with its customers recycling procedures. We are accountable to establish, manage, and fully support the established Recycling Program of CSI and those of each of our clients as well as our workers. Our duties include: Corporate and Field Management, Site Managers and Supervisors: Promote the interest of our employees in the significance of environmental and recycling practices, Motivate involvement and cultivate a favorable attitude towards recycling, Serve as an intermediary in between CSI and our customers, Assist our clients with the application of their recycling treatments, Abide by governmental guidelines worrying the reduction, reuse, recycling and recovery of waste items. Company Employees: Take an active function by following the recycling treatments, Have a favorable attitude to waste decrease and recycling within your workspace, Recommend or recommend ways of decreasing waste. At our Consumers' center-- All CSI workers must follow the facility's recycling program and the following steps: Usage different containers to collect recyclable documents, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for collecting recycling paper, Use different containers to gather recyclable papers, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Collect shredded paper in clear liners and put it in the recycling compactor or container for exclusive details, Do not discard non reusable gloves in the trash containers, Recycle all packing products for our cleansing items, Talk to your Supervisor or the Recycling Coordinator of the facility for any additional info relating to the facility's recycling procedures. CSI MINIMIZES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use separate containers for trash and recyclable materials at your desk and central locations, Print double sided (conserves as much as 50%), Utilizes paperless payroll system to alleviate paper checks to assist lessen the general environmental footprint of our organization, Print just when essential, Evidence reads documents for errors prior to printing to avoid waste, Sends out e-mail memos to conserve paper, Prevents printing emails, Evaluates any hard copy storage, replace with a back- up hard disk drive for central storage, Utilizes email rather of corresponding by post, Switches devices off completely in the evening and at weekends, Puts devices on power save where possible, Purchases long lasting equipment, Has paper recycling stations next to copy machines and printers, Uses energy effective light bulbs (Typically they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Reuses tidy side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to use paper for more than one function, Recycles incoming packaging and boxes for outbound shipments, Gets rid of plastic beverage cups from the water cooler and utilize multiple-use mugs, Repair works furnishings where possible or donate it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant product (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and covers in the garbage, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.