From the day our doors opened in 1989 CSI International, Inc. has always been a client oriented and quality guided company. The main reason for our Quality Program is the instillment of quality that focuses on customer’s demands, includes every employee, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management process, and a set of rules that are relayed to all facets of the company to make sure that all employees continuously meet or surpass our client’s needs. CSI’s senior management team has dedicated themselves to organize its Green Seal Janitorial Services strategy and operations to be in line with our customer’s needs, and to develop and strengthen a culture with high employee participation. Quality for CSI is a challenge of continued improvement, not just an observation platform. What that means is supervisors and management must communicate a standard of Green Seal Janitorial Services the line worker understands and believes in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for measuring job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients receive periodic quality reports by email or hard copy. These analysis documents will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Green Seal Janitorial Services. Every facility has unique challenges that require us to individualize a program that fits well with its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The end result is the achieving of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently delivering the Green Seal Janitorial Services promised with uncompromising quality. CSI's ecologically accountable items coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in decreasing direct exposure to possibly hazardous chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning personnels plus lowering the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Employee Performance, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing principles, goals goals and processes of the Council, and it continuously amasses input from USGBC membership and outdoors professionals whose involvement represents a varied and broad union of structure industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well recognized certification requirement that distinguishes green structures by design, building and operation from the rest of the market, is a style standard to move building construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning up clothes where suitable, Encouraging clients to utilize just "Green Sealed" consumables products, Administer facility recycling programs, Set up and make use of washer and dryer facilities to wash micro fiber mops and clothing where suitable, Distribution of our survey cards to collect resident feedback so that we can evaluate and improve our procedures and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally saving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.