From our start in 1989 CSI International, Inc. has been a client focused and quality driven organization. The motivator behind our Quality Program is the creation of a quality craft that focuses on customer’s needs, involves every level of employee, continuously measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of guidelines that are coordinated to all departments and levels of the company to make sure that we consistently reach or exceed our client’s expectations. CSI’s senior management team has committed to organize its Green Seal Janitorial Services strategy and operations around our customer’s requirements, and to develop and sustain a way of life with full employee involvement. Quality for CSI is a task of continuous advancement, not just an observation platform. It means supervision and management must enforce a set directive of Green Seal Janitorial Services the line worker understands and believes in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for measuring job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. Thinking of these CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our customers receive regular quality reports via email or print copy. These update overview reports are able to provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Janitorial Services. Every facility has unique situations that require us to customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees informed. The result is the achieving of service excellence for the client. CSI deploys several standard validation tools to ensure that we are continually delivering the Green Seal Janitorial Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to delivering a clean and healthy workplace for every one of our employees and your building’s tenants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which required the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. The Order also established what green cleaning was for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the best use of goods that reduce indoor pollution simultaneously reducing environmental pollution and favor renewable materials. Preservation of a healthy environment is the shared task of management and staff at all stages of the CSI organization. All staff is trained and held responsible to reach the goal of minimizing the exterior’s impact on the local territory and to stress and practice environmentally safe, low impact cleaning chemicals and practices. CSI understands that the idea of stewardship-- "the duty for managing, performing or supervising the quality, state or condition of an institutional or industrial building"- is necessary to the green cleansing viewpoint and integral to the success of our green cleaning program. CSI is committed to follow a set of stewardship concepts that have actually been established by leaders of the green cleaning motion. These principles will help in our efforts to be great stewards of the buildings we service, their residents, our staff members, and the general environment. Clean for health first and look 2nd, Decrease human direct exposure to pollutants and cleaning products, Recognize cleansing as an ecological health advantage, Dedicate to occupational development of cleaning personnel, Interact the worth of healthy structures, Lessen chemical, particle and moisture residue when cleaning, Guarantee employee and occupant safety, Contain and decrease all pollutants getting in the building, Dispose of cleaning items in environmentally safe methods, Establish and document routine upkeep schedules.