CSI International, Inc., from the start in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are synchronized to all sections and positions of the organization to insure that we continually reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations around our clients’ requirements, and to build and maintain a culture with maximum employee participation. Quality for CSI is a process of continuous advancement, not just an inspection program. What that means is supervisors and management must communicate a set directive of Safe Custodial Services the line worker follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for gauging job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The result is the achievement of service excellence for the customer. CSI uses multiple traditional validation tools to ensure that we are consistently delivering the Safe Custodial Services promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleaning Providers GS-42, establishes environmental requirements for cleaning up company of commercial, public, and institutional structures, including in-house and external cleaning company, to develop a green cleansing program that safeguards human health and the environment. The basic takes a systems approach with cleaning. Assistance is attended to tools and items used for cleaning (exactly what is utilized for cleansing) and consists of staff training and preparation (how cleaning is done). The requirement likewise includes focus on ecological improvements that reduce toxicity, waste, and exposure to both building occupants and custodial staff. The standard can serve as a tool to assist companies start to do something about it to improve their cleaning company and is offered for Green Seal certification. Benefits of G42: Relied on by Buyers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Company.