CSI International, Inc., since our start in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are aligned to all departments and levels of the organization to insure that we consistently reach, if not exceed our clients’ requirements. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of constant advancement, not just an checkup system. It means supervisors and management must communicate a set directive of Safe Custodial Services the line worker follows and trusts. To meet this challenge CSI has developed the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, implementing training programs and identifying and surpassing our customer’s expectations. The result is the achieving of service excellence for the customer. CSI deploys several traditional validation tools to guarantee that we are consistently providing the Safe Custodial Services promised with uncompromising quality. CSI's environmentally accountable products paired with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in reducing exposure to possibly damaging chemicals that can endanger the health and safety of structure residents, visitors and the cleaning staffs plus decreasing the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Productivity, Improve Morale, Reduce Sick days and Associated Health Care Costs, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing concepts, goals objectives and processes of the Council, and it constantly amasses input from USGBC membership and outside experts whose involvement represents a varied and broad union of building market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well acknowledged certification requirement that distinguishes green structures by design, building and construction and operation from the rest of the market, is a style guideline to move building construction and operation towards sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning clothing where appropriate, Motivating clients to utilize just "Green Sealed" consumables products, Administer center recycling programs, Install and use washer and dryer facilities to launder micro fiber mops and clothes where appropriate, Circulation of our study cards to collect resident feedback so that we can evaluate and enhance our processes and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where centers approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.