CSI International, Inc., since our start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are synchronized to all sections and levels of the organization to make sure that we constantly meet, if not exceed our clients’ needs. CSI’s senior management team has committed to orchestrate its service strategy and operations around our clients’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of continuous refinement, not just an observation plan. It means supervision and management must communicate a set directive of Value Added Facility Services the line worker comprehends and has faith in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality procedures throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for evaluating job performance, implementing training programs and recognizing and exceeding our customer’s expectations. The result is the attainment of service excellence for the client. CSI utilizes many standard validation tools to ensure that we are consistently providing the Value Added Facility Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to providing a clean and healthy place of employment for all our employees and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities worldwide. The Order also clarified what green cleaning is for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the most favorable use of products that reduce indoor pollution as well as reduce environmental pollution and favor sustainable materials. Maintenance of a healthy environment is the shared task of supervisors and staff at all stages of the CSI company. Every staff member is trained and held accountable to achieve the goal of reducing the exterior’s impact on the local territory and to stress and execute environmentally safe, low impact cleaning chemicals and practices. CSI comprehends that the concept of stewardship-- "the obligation for managing, carrying out or supervising the quality, state or condition of an institutional or business structure"- is necessary to the green cleansing viewpoint and essential to the success of our green cleaning program. CSI is devoted to follow a set of stewardship concepts that have actually been developed by leaders of the green cleaning movement. These principles will assist in our efforts to be good stewards of the buildings we service, their residents, our staff members, and the general environment. Clean for health very first and appearance 2nd, Reduce human exposure to contaminants and cleansing items, Recognize cleansing as an ecological health benefit, Devote to occupational development of cleaning personnel, Communicate the value of healthy structures, Lessen chemical, wetness and particle residue when cleaning, Make sure employee and occupant safety, Contain and decrease all pollutants going into the building, Dispose of cleaning products in ecologically safe ways, Develop and document regular upkeep schedules.