CSI International, Inc., from the beginning in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are synchronized to all sections and positions within the company to insure that we constantly meet, if not exceed our customers’ requirements. CSI’s senior management staff has committed to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an observation plan. It means supervisors and management must relay a standard of Business Facility Management the line worker understands and believes in. To achieve this goal CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and identifying and exceeding our client’s expectations. The outcome is the achievement of service excellence for the client. CSI uses multiple standard validation tools to ensure that we are continually delivering the Business Facility Management promised with the best quality. CSI's environmentally responsible products coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" assists in reducing direct exposure to potentially hazardous chemicals that can endanger the health and safety of building residents, visitors and the cleansing staffs plus minimizing the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Efficiency, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing concepts, goals goals and processes of the Council, and it constantly gathers input from USGBC membership and outdoors experts whose involvement represents a diverse and broad union of building industry stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well recognized certification standard that identifies green buildings by style, building and operation from the rest of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning up clothes where relevant, Encouraging customers to use just "Green Sealed" consumables items, Administer facility recycling programs, Install and make use of washer and clothes dryer facilities to launder micro fiber mops and clothing where suitable, Distribution of our survey cards to collect occupant feedback so that we can examine and enhance our processes and procedures, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where facilities approval where possible. CSI can help you reach LEED Accreditation by carrying out the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.