From our inception in 1989 CSI International, Inc. has been a client focused and quality driven company. The motivator behind our Quality Program is the establishment of a quality culture that focuses on customer’s demands, includes employees at all levels, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all facets of the company to make sure that we continuously meet or exceed our customer’s requirements. CSI’s senior management team has worked to organize its Environmental Services strategy and operations to be in line with our customer’s needs, and to create and strengthen a way of life with high employee involvement. Quality for CSI is a task of continuous enhancement, not just an examination protocol. It means supervisors and management must enforce a standard of Environmental Services every employee follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all departments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for measuring job performance, executing training programs and acknowledging and exceeding our client’s expectations. Thinking of these CSI has developed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our customers will get periodic quality reports by email or hard copy. These analysis reports are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Environmental Services. Every building has unique situations that require us to individualize a program that fits well with its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision responsible, and employees informed. The outcome is the achieving of service excellence for the customer. CSI utilizes multiple traditional validation tools to ensure that we are consistently providing the Environmental Services promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, develops ecological requirements for cleaning up provider of commercial, public, and institutional structures, consisting of in-house and external cleaning company, to produce a green cleaning program that secures human health and the environment. The basic takes a systems approach with cleansing. Guidance is attended to tools and items used for cleansing (what is utilized for cleaning) and includes personnel training and preparation (how cleansing is done). The standard also includes emphasis on ecological enhancements that lower toxicity, waste, and direct exposure to both building occupants and custodial staff. The standard can act as a tool to assist companies begin to do something about it to enhance their cleaning service and is available for Green Seal accreditation. Benefits of G42: Trusted by Purchasers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Service.