CSI International, Inc., since our inception in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of disciplines that are coordinated to all sections and positions within the organization to make sure that we continually reach, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant improvement, not just an inspection program. What that means is supervision and management must communicate a standard of Environmental Services the line worker comprehends and has faith in. To reach this high mark CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all departments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for evaluating job performance, executing training programs and acknowledging and exceeding our customer’s expectations. The outcome is the achieving of service excellence for the client. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Environmental Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to delivering a clean and healthy working environment for all our employees and your building’s tenants. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton directed the facility managers of more than 100,000 federally owned or operated buildings globally to begin the use of green cleaning products. The Order also defined green cleaning for the first time, stating that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the best use of products that diminish indoor pollution simultaneously reducing environmental pollution and favor renewable materials. Preservation of a healthy workplace is the shared responsibility of supervisors and staff at all stages of the CSI company. All staff is trained and held responsible to achieve the goal of reducing the exterior’s impact on the local environment and to emphasize and exercise environmentally safe, minimal impact cleaning chemicals and procedures. CSI understands that the concept of stewardship-- "the duty for managing, conducting or supervising the quality, state or condition of an institutional or commercial structure"- is essential to the green cleaning perspective and integral to the success of our green cleansing program. CSI is dedicated to follow a set of stewardship concepts that have been developed by leaders of the green cleansing motion. These principles will assist in our efforts to be good stewards of the structures we service, their residents, our workers, and the total environment. Tidy for health first and look 2nd, Lessen human exposure to pollutants and cleaning products, Recognize cleansing as an ecological health advantage, Commit to occupational advancement of cleansing workers, Communicate the worth of healthy buildings, Minimize particle, chemical and moisture residue when cleaning, Make sure employee and resident safety, Contain and reduce all contaminants going into the building, Dispose of cleaning products in ecologically safe methods, Develop and document routine upkeep schedules.