CSI International, Inc., from the start in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan as its base a management process and a set of teachings that are coordinated to all departments and positions within the company to insure that we constantly reach, if not exceed our clients’ requirements. CSI’s upper management team has dedicated itself to organize its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a state of continuous improvement, not just an checkup system. What that means is supervisors and management must communicate a set directive of Facility Operations everyone understands and believes in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for measuring job performance, executing training programs and identifying and exceeding our customer’s expectations. The outcome is the achieving of service excellence for the client. CSI uses many standard validation tools to ensure that we are consistently delivering the Facility Operations promised with uncompromising quality. CSI's ecologically responsible products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in decreasing direct exposure to potentially harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleansing personnels plus reducing the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives goals and procedures of the Council, and it continually amasses input from USGBC membership and outdoors experts whose involvement represents a varied and broad union of structure market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well acknowledged accreditation requirement that differentiates green buildings by style, building and construction and operation from the rest of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothing where suitable, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and clothes dryer centers to launder micro fiber mops and clothing where applicable, Circulation of our survey cards to gather resident feedback so that we can examine and improve our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically saving where facilities approval where possible. CSI can assist you reach LEED Accreditation by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.