CSI International, Inc., since our inception in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are synchronized to all departments and positions of the company to insure that we consistently meet, if not exceed our clients’ needs. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of constant advancement, not just an observation plan. What that means is supervision and management must relay a set directive of Facility Operations the line worker follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to focus on the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for gauging job performance, executing training programs and acknowledging and surpassing our client’s expectations. The result is the achieving of service excellence for the customer. CSI deploys multiple standard validation tools to ensure that we are continually delivering the Facility Operations promised with uncompromising quality. CSI's environmentally accountable products combined with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" assists in reducing direct exposure to possibly harmful chemicals that can threaten the health and safety of structure residents, visitors and the cleansing personnels plus decreasing the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Employee Productivity, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing principles, goals objectives and processes of the Council, and it constantly amasses input from USGBC membership and outside professionals whose participation represents a diverse and broad coalition of building market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, authoritative and well acknowledged certification requirement that differentiates green buildings by style, building and construction and operation from the remainder of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothes where relevant, Motivating customers to use only "Green Sealed" consumables items, Administer center recycling programs, Install and utilize washer and clothes dryer centers to wash micro fiber mops and clothes where suitable, Circulation of our survey cards to gather resident feedback so that we can examine and enhance our processes and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally saving where centers approval where possible. CSI can assist you reach LEED Accreditation by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.