CSI International, Inc., from the start in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are coordinated to all departments and levels of the organization to insure that we constantly reach, if not exceed our customers’ requirements. CSI’s senior management team has dedicated itself to orchestrate its service strategy and operations around our clients’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of continuous refinement, not just an inspection program. What that means is supervisors and management must enforce a standard of Janitorial Services everyone understands and believes in. To reach this high mark CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to directly oversee the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for assessing job performance, implementing training programs and acknowledging and surpassing our client’s expectations. The outcome is the achieving of service excellence for the customer. CSI deploys multiple traditional validation tools to ensure that we are consistently providing the Janitorial Services promised with uncompromising quality. CSI's environmentally responsible items coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in minimizing direct exposure to potentially harmful chemicals that can threaten the health and wellness of structure occupants, visitors and the cleaning personnels plus lowering the unfavorable impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Worker Performance, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Product packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals objectives and procedures of the Council, and it continuously gathers input from USGBC membership and outdoors professionals whose participation represents a diverse and broad union of building industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well acknowledged accreditation standard that differentiates green structures by design, building and construction and operation from the rest of the market, is a design standard to move building construction and operation toward sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning clothing where relevant, Encouraging clients to utilize just "Green Sealed" consumables products, Administer facility recycling programs, Set up and utilize washer and dryer centers to launder micro fiber mops and clothes where suitable, Distribution of our study cards to collect resident feedback so that we can examine and improve our procedures and procedures, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where centers approval where possible. CSI can help you reach LEED Accreditation by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.