CSI International, Inc., since our start in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of disciplines that are aligned to all sections and levels of the organization to insure that we consistently reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of constant improvement, not just an inspection program. What that means is supervision and management must communicate a set directive of Property Management everyone comprehends and has faith in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality process throughout all departments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, executing training programs and identifying and surpassing our client’s expectations. The result is the achieving of service excellence for the client. CSI uses multiple standard validation tools to guarantee that we are continually providing the Property Management promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, establishes environmental requirements for cleaning provider of business, public, and institutional structures, consisting of in-house and external cleaning company, to produce a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleansing. Assistance is offered tools and items used for cleaning (what is used for cleaning) and includes staff training and planning (how cleaning is done). The requirement likewise includes focus on environmental improvements that decrease toxicity, waste, and direct exposure to both structure residents and custodial personnel. The standard can act as a tool to assist business begin to act to improve their cleaning service and is readily available for Green Seal certification. Benefits of G42: Relied on by Purchasers, No Dispute of Interest, Show Leadership, Open Doors to New Service.