CSI International, Inc., since our inception in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are aligned to all departments and levels of the company to make sure that we constantly reach, if not exceed our clients’ requirements. CSI’s upper management team has dedicated itself to orchestrate its service strategy and operations around our clients’ requirements, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of continuous improvement, not just an inspection program. It means supervision and management must communicate a standard of Quality Janitorial every employee follows and trusts. To achieve this goal CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality procedures throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for gauging job performance, executing training programs and recognizing and exceeding our customer’s expectations. The end result is the achieving of service excellence for the client. CSI utilizes many traditional validation tools to ensure that we are consistently delivering the Quality Janitorial promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is committed to delivering a clean and healthy place of employment for all our staff and your building’s occupants. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. The Order also clarified what green cleaning is for the first time, stating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the best use of products that minimize indoor pollution simultaneously reducing environmental pollution and favor renewable materials. Maintenance of a healthy workplace is the shared job of supervisors and staff at all levels of the CSI organization. All staff is trained and held accountable to achieve the goal of reducing the exterior’s role on the local environment and to emphasize and exercise environmentally safe, low impact cleaning chemicals and practices. CSI understands that the principle of stewardship-- "the duty for managing, supervising the quality or carrying out, state or condition of a business or institutional building"- is important to the green cleansing viewpoint and essential to the success of our green cleaning program. CSI is devoted to follow a set of stewardship principles that have actually been established by pioneers of the green cleaning movement. These principles will help in our efforts to be excellent stewards of the buildings we service, their occupants, our employees, and the total environment. Tidy for health first and appearance 2nd, Minimize human direct exposure to pollutants and cleansing items, Acknowledge cleansing as an ecological health benefit, Commit to occupational advancement of cleansing workers, Communicate the worth of healthy structures, Decrease chemical, particle and moisture residue when cleaning, Guarantee worker and resident safety, Contain and decrease all contaminants entering the building, Dispose of cleansing products in ecologically safe methods, Establish and record routine upkeep schedules.