CSI International, Inc., from the start in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all sections and levels within the company to insure that we consistently meet, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of continuous refinement, not just an checkup system. It means supervision and management must communicate a set directive of Quality Janitorial the line worker understands and believes in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality process throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for measuring job performance, implementing training programs and identifying and exceeding our client’s expectations. The outcome is the achievement of service excellence for the customer. CSI utilizes many traditional validation tools to guarantee that we are consistently delivering the Quality Janitorial promised with uncompromising quality. CSI takes an active function in recycling and waste reduction and will adhere to its customers recycling procedures. We are accountable to develop, handle, and fully support the established Recycling Program of CSI and those of each of our clients in addition to our employees. Our obligations include: Corporate and Field Management, Website Managers and Supervisors: Promote the interest of our staff members in the importance of environmental and recycling practices, Motivate involvement and cultivate a positive mindset to recycling, Act as an intermediary in between CSI and our customers, Help our clients with the implementation of their recycling treatments, Abide by governmental policies worrying the decrease, reuse, recycling and healing of waste products. Business Employees: Take an active role by following the recycling treatments, Have a favorable attitude to waste decrease and recycling within your working area, Suggest or recommend ways of decreasing waste. At our Consumers' center-- All CSI staff members need to follow the facility's recycling program and the following steps: Use separate containers to collect recyclable papers, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for collecting recycling paper, Use different containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Gather shredded paper in clear liners and place it in the recycling compactor or container for proprietary information, Do not throw away non reusable gloves in the trash containers, Recycle all packing materials for our cleaning products, Consult with your Supervisor or the Recycling Coordinator of the center for any extra info concerning the facility's recycling treatments. CSI DECREASES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Use separate containers for trash and recyclable materials at your desk and main places, Print double sided (conserves up to 50%), Uses paperless payroll system to minimize paper checks to help reduce the total environmental footprint of our company, Print just when needed, Proof checks out documents for errors prior to printing to avoid waste, Sends e-mail memos to save paper, Prevents printing emails, Reviews any hard copy storage, replace with a back- up disk drive for centralized storage, Utilizes email instead of sending letters by post, Changes devices off totally in the evening and at weekends, Puts devices on power save where possible, Purchases durable equipment, Has paper recycling stations beside copy machines and printers, Utilizes energy effective light bulbs (Usually they consume 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal circulation, Recycles tidy side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to use paper for more than one function, Reuses inbound product packaging and boxes for outbound deliveries, Gets rid of plastic drink cups from the water cooler and utilize recyclable mugs, Repairs furnishings where possible or donate it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant material (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, tosses caps and covers in the trash, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and cellphones.