CSI International, Inc., from the start in 1989, has been a client focused, quality driven corporation. CSI’s Quality Plan as its base a management process and a set of directions that are coordinated to all departments and levels of the organization to insure that we constantly reach, if not exceed our customers’ needs. CSI’s senior management team has dedicated itself to organize its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with maximum employee participation. Quality for CSI is a state of constant refinement, not just an observation plan. It means supervisors and management must communicate a set directive of Safe Facility Services the line worker follows and trusts. To meet this challenge CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for measuring job performance, executing training programs and identifying and exceeding our client’s expectations. The result is the achievement of service excellence for the client. CSI utilizes many standard validation tools to guarantee that we are consistently providing the Safe Facility Services promised with the best quality. CSI's environmentally responsible items coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in reducing exposure to potentially harmful chemicals that can threaten the health and safety of building residents, visitors and the cleaning personnels plus minimizing the negative effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing concepts, goals objectives and procedures of the Council, and it continually gathers input from USGBC membership and outdoors experts whose participation represents a diverse and broad union of structure market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most comprehensive, reliable and well acknowledged accreditation requirement that distinguishes green structures by design, construction and operation from the remainder of the market, is a style standard to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothing where relevant, Motivating customers to utilize only "Green Sealed" consumables products, Administer center recycling programs, Install and use washer and dryer facilities to launder micro fiber mops and clothes where appropriate, Distribution of our study cards to gather occupant feedback so that we can examine and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where facilities approval where possible. CSI can assist you reach LEED Certification by executing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.