CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are coordinated to all departments and levels within the organization to insure that we continually meet, if not exceed our clients’ requirements. CSI’s senior management team has committed to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of constant improvement, not just an checkup system. It means supervisors and management must enforce a standard of Safe Facility Services every employee follows and trusts. To reach this high mark CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for evaluating job performance, implementing training programs and recognizing and surpassing our customer’s expectations. The outcome is the achieving of service excellence for the customer. CSI deploys multiple standard validation tools to ensure that we are consistently delivering the Safe Facility Services promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is committed to delivering a clean and healthy working environment for every one of our staff and your building’s tenants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which required the use of green cleaning products by building managers of more than 100,000 federally owned or operated buildings worldwide. The Order also defined green cleaning for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the most favorable use of goods that reduce indoor pollution simultaneously reducing environmental pollution and favor renewable materials. Maintaining of a healthy workplace is the joint responsibility of supervisors and employees at every stage of the CSI organization. All staff is trained and held responsible to reach the goal of reducing the exterior’s role on the local environment and to stress and exercise environmentally safe, low impact cleaning chemicals and practices. CSI understands that the idea of stewardship-- "the obligation for managing, monitoring the quality or conducting, state or condition of a commercial or institutional structure"- is important to the green cleansing perspective and important to the success of our green cleansing program. CSI is committed to follow a set of stewardship principles that have been established by pioneers of the green cleansing motion. These principles will help in our efforts to be excellent stewards of the structures we service, their residents, our workers, and the overall environment. Tidy for health first and appearance second, Lessen human exposure to impurities and cleaning products, Recognize cleaning as an ecological health advantage, Commit to occupational advancement of cleaning workers, Communicate the value of healthy structures, Minimize chemical, particle and wetness residue when cleansing, Ensure worker and resident safety, Contain and minimize all toxins going into the structure, Dispose of cleaning items in environmentally safe ways, Establish and record regular maintenance schedules.