CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are coordinated to all departments and positions of the company to insure that we consistently reach, if not exceed our clients’ requirements. CSI’s senior management staff has dedicated itself to organize its service strategy and operations around our customers’ needs, and to build and maintain a culture with high employee envolvement. Quality for CSI is a state of continuous improvement, not just an observation plan. What that means is supervisors and management must relay a standard of Building Operations the line worker understands and believes in. To reach this high mark CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality procedures throughout all segments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for assessing job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. The end result is the achievement of service excellence for the client. CSI uses many traditional validation tools to ensure that we are continually delivering the Building Operations promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleansing Providers GS-42, establishes environmental requirements for cleaning service providers of commercial, public, and institutional structures, consisting of in-house and external cleaning services, to develop a green cleansing program that safeguards human health and the environment. The standard takes a systems approach with cleansing. Guidance is provided for tools and items used for cleaning (exactly what is utilized for cleansing) and consists of personnel training and preparation (how cleansing is done). The requirement likewise includes emphasis on ecological enhancements that reduce toxicity, waste, and exposure to both structure occupants and custodial personnel. The standard can serve as a tool to help companies start to do something about it to improve their cleaning company and is readily available for Green Seal certification. Benefits of G42: Trusted by Purchasers, No Conflict of Interest, Show Leadership, Open Doors to New Company.