CSI International, Inc., since our start in 1989, has been a client oriented, quality motivated company. CSI’s Quality Plan as its foundation a management process and a set of directions that are aligned to all sections and positions within the organization to make sure that we continually reach, if not exceed our clients’ requirements. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of continuous betterment, not just an observation plan. What that means is supervision and management must relay a set directive of Facilities Management the line worker follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for gauging job performance, implementing training programs and identifying and surpassing our customer’s expectations. The outcome is the attainment of service excellence for the customer. CSI utilizes multiple traditional validation tools to ensure that we are continually delivering the Facilities Management promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to delivering a clean and healthy workplace for every one of our employees and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which required the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. The Order also defined green cleaning for the first time, stating that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the best use of products that minimize indoor pollution while reducing environmental pollution and favor sustainable materials. Maintenance of a healthy workplace is the shared responsibility of supervisors and employees at every level of the CSI organization. Every employee is trained and held accountable to achieve the goal of minimizing the exterior’s impact on the local territory and to stress and exercise environmentally safe, minimal impact cleaning chemicals and procedures. CSI comprehends that the principle of stewardship-- "the responsibility for handling, carrying out or monitoring the quality, state or condition of a industrial or institutional building"- is necessary to the green cleansing point of view and integral to the success of our green cleansing program. CSI is dedicated to follow a set of stewardship concepts that have been established by leaders of the green cleaning motion. These principles will help in our efforts to be great stewards of the buildings we service, their residents, our employees, and the total environment. Clean for health first and look second, Decrease human exposure to contaminants and cleansing products, Recognize cleaning as an ecological health advantage, Commit to occupational advancement of cleaning personnel, Communicate the value of healthy buildings, Minimize particle, wetness and chemical residue when cleaning, Make sure worker and resident safety, Contain and lower all pollutants going into the building, Dispose of cleaning products in environmentally safe methods, Establish and document routine maintenance schedules.