CSI International, Inc., since our inception in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all departments and positions within the organization to make sure that we constantly reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant refinement, not just an checkup system. What that means is supervision and management must enforce a set directive of Integrated Services the line worker comprehends and has faith in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for gauging job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. The end result is the achieving of service excellence for the customer. CSI deploys several standard validation tools to ensure that we are continually providing the Integrated Services promised with the best quality. CSI's ecologically responsible items coupled with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning "green" assists in decreasing direct exposure to potentially hazardous chemicals that can endanger the health and safety of building occupants, visitors and the cleaning staffs plus minimizing the unfavorable impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Productivity, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Product packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing principles, objectives objectives and processes of the Council, and it continually gathers input from USGBC membership and outdoors specialists whose involvement represents a varied and broad coalition of building industry stakeholders. Management in Energy and Environmental Design-- LEED: Is the most comprehensive, authoritative and well acknowledged accreditation requirement that distinguishes green buildings by design, construction and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothes where suitable, Motivating customers to utilize just "Green Sealed" consumables items, Administer center recycling programs, Install and utilize washer and dryer centers to wash micro fiber mops and clothes where suitable, Distribution of our survey cards to gather resident feedback so that we can assess and enhance our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning digitally saving where facilities approval where possible. CSI can assist you reach LEED Accreditation by carrying out the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.