CSI International, Inc., since our inception in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all departments and levels within the organization to insure that we continually reach, if not exceed our customers’ requirements. CSI’s senior management team has committed to orchestrate its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of continuous refinement, not just an checkup system. It means supervision and management must enforce a set directive of Integrated Services every employee follows and trusts. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all aspects of our business. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for gauging job performance, executing training programs and identifying and exceeding our client’s expectations. The outcome is the achievement of service excellence for the client. CSI uses many standard validation tools to guarantee that we are consistently providing the Integrated Services promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, develops environmental requirements for cleaning provider of business, public, and institutional buildings, including in-house and external cleaning services, to create a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleansing. Guidance is provided for tools and products used for cleaning (exactly what is utilized for cleansing) and includes staff training and planning (how cleaning is done). The standard also includes focus on ecological improvements that lower toxicity, waste, and exposure to both structure occupants and custodial personnel. The requirement can function as a tool to assist business begin to do something about it to enhance their cleaning company and is available for Green Seal certification. Advantages of G42: Relied on by Purchasers, No Conflict of Interest, Demonstrate Management, Open Doors to New Service.