From the day our doors opened in 1989 CSI International, Inc. has always been a customer focused and results demanding organization. The primary purpose of our Quality Program is the establishment of a quality culture that focuses on customer’s demands, includes every employee, continuously measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management process, and a set of disciplines that are relayed to all facets of the organization to insure that all employees consistently meet or surpass our client’s requirements. CSI’s senior management team has committed to organize its Green Seal Cleaning Services strategy and operations to be in line with our customer’s needs, and to create and strengthen a culture with full employee involvement. Quality for CSI is a task of continued enhancement, not just an inspection program. It means supervision and management must relay a set directive of Green Seal Cleaning Services the line worker follows and trusts. To achieve this goal CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality procedures throughout all segments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for gauging job performance, executing training programs and recognizing and surpassing our client’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our customers. Our customers will get regular quality reports via email or print copy. These inspection reports will provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Seal Cleaning Services. Every company has unique situations that demand we individualize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The result is the attainment of service excellence for the customer. CSI utilizes multiple traditional validation tools to guarantee that we are consistently delivering the Green Seal Cleaning Services promised with uncompromising quality. CSI's ecologically responsible products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses just eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" helps in minimizing exposure to possibly hazardous chemicals that can endanger the health and safety of structure residents, visitors and the cleansing personnels plus minimizing the negative influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Boost Worker Productivity, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing principles, goals objectives and processes of the Council, and it continually amasses input from USGBC membership and outdoors specialists whose involvement represents a diverse and broad coalition of building industry stakeholders. Management in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well recognized certification requirement that distinguishes green buildings by style, construction and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning up clothes where suitable, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and dryer centers to launder micro fiber mops and clothing where appropriate, Circulation of our survey cards to gather resident feedback so that we can assess and improve our procedures and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally saving where facilities approval where possible. CSI can assist you reach LEED Certification by carrying out the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.