CSI International, Inc., since our start in 1989, has been a client focused, quality motivated corporation. CSI’s Quality Plan as its foundation a management practice and a set of directions that are aligned to all sections and levels within the company to insure that we continually reach, if not exceed our customers’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a state of continuous betterment, not just an inspection program. What that means is supervisors and management must enforce a set directive of Handyman Services everyone comprehends and has faith in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality procedures throughout all segments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for evaluating job performance, implementing training programs and acknowledging and exceeding our client’s expectations. The outcome is the attainment of service excellence for the client. CSI uses several traditional validation tools to ensure that we are consistently providing the Handyman Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is devoted to delivering a clean and healthy place of employment for all our staff and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which required the building managers of more than 100,000 federally owned or operated facilities globally to start the use of green cleaning products. The Order also established what green cleaning was for the first time, communicating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the most favorable use of products that reduce indoor pollution while reducing environmental pollution and favor sustainable materials. Maintaining of a healthy environment is the shared responsibility of supervisors and staff at all levels of the CSI company. All employees are trained and held responsible to reach the goal of eliminating the exterior’s impact on the local environment and to highlight and execute environmentally safe, minimal impact cleaning chemicals and practices. CSI understands that the idea of stewardship-- "the duty for managing, monitoring the quality or performing, state or condition of an institutional or commercial structure"- is essential to the green cleaning point of view and essential to the success of our green cleaning program. CSI is committed to follow a set of stewardship concepts that have actually been developed by pioneers of the green cleaning movement. These principles will help in our efforts to be excellent stewards of the structures we service, their residents, our staff members, and the total environment. Clean for health first and appearance second, Lessen human exposure to impurities and cleansing products, Acknowledge cleansing as an environmental health benefit, Commit to occupational development of cleansing workers, Communicate the worth of healthy structures, Decrease particle, chemical and moisture residue when cleaning, Ensure employee and occupant security, Contain and reduce all pollutants entering the structure, Dispose of cleansing products in environmentally safe ways, Develop and document routine upkeep schedules.