CSI International, Inc., from the start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are coordinated to all sections and levels within the company to make sure that we constantly reach, if not exceed our clients’ needs. CSI’s senior management staff has committed to organize its service strategy and operations around our clients’ needs, and to build and maintain a culture with high employee envolvement. Quality for CSI is a state of constant improvement, not just an inspection program. What that means is supervisors and management must relay a set directive of Handyman Services every employee follows and trusts. To achieve this goal CSI has created the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for gauging job performance, executing training programs and recognizing and surpassing our customer’s expectations. The result is the attainment of service excellence for the client. CSI utilizes multiple standard validation tools to guarantee that we are continually providing the Handyman Services promised with uncompromising quality. CSI takes an active role in recycling and waste decrease and will abide by its customers recycling treatments. We are accountable to establish, manage, and completely support the established Recycling Program of CSI and those of each of our clients in addition to our staff members. Our responsibilities include: Corporate and Field Management, Site Supervisors and Supervisors: Stimulate the interest of our employees in the value of environmental and recycling practices, Encourage participation and promote a positive attitude towards recycling, Act as an intermediary between CSI and our clients, Assist our clients with the application of their recycling treatments, Adhere to governmental guidelines worrying the decrease, reuse, recycling and recovery of waste products. Business Employees: Take an active role by following the recycling procedures, Have a favorable attitude to waste reduction and recycling within your workspace, Suggest or recommend methods of lowering waste. At our Consumers' center-- All CSI staff members must follow the facility's recycling program and the following steps: Use different containers to gather recyclable papers, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for gathering recycling paper, Usage separate containers to gather recyclable documents, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Collect shredded paper in clear liners and position it in the recycling compactor or container for exclusive information, Do not discard disposable gloves in the trash containers, Recycle all packing products for our cleaning items, Seek advice from your Manager or the Recycling Planner of the facility for any extra information regarding the facility's recycling treatments. CSI LOWERS, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use separate containers for trash and recyclable materials at your desk and main locations, Print double sided (saves as much as 50%), Uses paperless payroll system to relieve paper checks to assist reduce the overall environmental footprint of our company, Print just when essential, Proof reads documents for errors before printing to prevent waste, Sends out e-mail memos to save paper, Avoids printing emails, Examines any hard copy storage, replace with a back- up disk drive for centralized storage, Uses email rather of corresponding by post, Switches devices off completely at night and at weekends, Puts devices on power save where possible, Purchases long lasting devices, Has paper recycling stations next to photocopiers and printers, Uses energy efficient light bulbs (Typically they consume 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal circulation, Reuses clean side of utilized paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one function, Recycles inbound packaging and boxes for outgoing shipments, Gets rid of plastic drink cups from the water cooler and utilize recyclable mugs, Repair works furniture where possible or donate it to charity, Shreds low-quality paper and use as product packaging. RECYCLES: Recycles our dominant product (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and lids in the garbage, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and mobile phones.