CSI International, Inc., from the start in 1989, has been a client focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are synchronized to all departments and levels within the organization to insure that we consistently meet, if not exceed our customers’ needs. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with maximum employee participation. Quality for CSI is a state of constant refinement, not just an inspection program. It means supervisors and management must communicate a standard of Safe Janitorial Services the line worker comprehends and has faith in. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training inorder to manage our QA Program and to focus on the quality procedures throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for measuring job performance, executing training programs and recognizing and exceeding our client’s expectations. The outcome is the achieving of service excellence for the client. CSI uses many standard validation tools to ensure that we are consistently delivering the Safe Janitorial Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to providing a clean and healthy workplace for all our staff and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which directed the building managers of more than 100,000 federally owned or operated buildings worldwide to start using green cleaning products. Executive Order 13101 also established what green cleaning was for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the most favorable use of products that diminish indoor pollution while reducing environmental pollution and favor sustainable materials. Preservation of a healthy environment is the joint task of management and employees at all levels of the CSI organization. All staff is trained and held accountable to achieve the goal of reducing the exterior’s impact on the local territory and to stress and execute environmentally safe, low impact cleaning chemicals and practices. CSI comprehends that the concept of stewardship-- "the obligation for handling, supervising the quality or performing, state or condition of an institutional or industrial building"- is necessary to the green cleaning viewpoint and integral to the success of our green cleansing program. CSI is dedicated to follow a set of stewardship principles that have actually been developed by pioneers of the green cleaning motion. These concepts will assist in our efforts to be great stewards of the structures we service, their residents, our workers, and the overall environment. Clean for health first and appearance 2nd, Lessen human exposure to pollutants and cleaning products, Acknowledge cleansing as an environmental health benefit, Dedicate to occupational advancement of cleansing workers, Communicate the value of healthy buildings, Lessen wetness, chemical and particle residue when cleaning, Ensure employee and resident safety, Contain and reduce all toxins entering the building, Dispose of cleansing items in ecologically safe ways, Develop and document routine maintenance schedules.