CSI International, Inc., since our start in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan as its base a management practice and a set of directions that are aligned to all departments and levels within the organization to insure that we constantly reach, if not exceed our customers’ needs. CSI’s senior management staff has dedicated itself to organize its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of continuous betterment, not just an observation plan. What that means is supervision and management must relay a standard of Safe Janitorial Services the line worker comprehends and has faith in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for measuring job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The end result is the achievement of service excellence for the client. CSI deploys several traditional validation tools to guarantee that we are continually providing the Safe Janitorial Services promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to providing a clean and healthy working environment for every one of our staff and yours. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton required the facility managers of more than 100,000 federally owned or operated buildings worldwide to start using green cleaning products. The Order also established what green cleaning was for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the best use of products that minimize indoor pollution as well as reduce environmental pollution and favor sustainable materials. Preservation of a healthy environment is the shared task of management and employees at all levels of the CSI company. All employees are trained and held accountable to reach the goal of reducing the exterior’s role on the local territory and to highlight and execute environmentally safe, minimal impact cleaning chemicals and practices. CSI comprehends that the concept of stewardship-- "the responsibility for handling, carrying out or supervising the quality, state or condition of an institutional or commercial structure"- is essential to the green cleansing viewpoint and integral to the success of our green cleaning program. CSI is dedicated to follow a set of stewardship principles that have been developed by leaders of the green cleansing movement. These concepts will help in our efforts to be great stewards of the structures we service, their occupants, our workers, and the general environment. Tidy for health first and look second, Lessen human exposure to impurities and cleansing items, Recognize cleaning as an environmental health advantage, Commit to occupational development of cleaning workers, Interact the worth of healthy structures, Decrease chemical, moisture and particle residue when cleansing, Make sure employee and occupant safety, Contain and decrease all pollutants going into the building, Dispose of cleaning items in environmentally safe methods, Develop and document routine maintenance schedules.