CSI International, Inc., since our inception in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are aligned to all sections and positions within the organization to make sure that we constantly reach, if not exceed our clients’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of continuous improvement, not just an checkup system. What that means is supervisors and management must communicate a standard of Safe Janitorial Services every employee comprehends and has faith in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, executing training programs and acknowledging and surpassing our customer’s expectations. The result is the achieving of service excellence for the client. CSI uses multiple traditional validation tools to ensure that we are consistently providing the Safe Janitorial Services promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, establishes environmental requirements for cleaning up company of industrial, public, and institutional buildings, including in-house and external cleaning company, to produce a green cleaning program that protects human health and the environment. The standard takes a systems approach with cleaning. Assistance is offered tools and items used for cleansing (exactly what is used for cleaning) and consists of personnel training and planning (how cleansing is done). The standard likewise consists of focus on environmental enhancements that reduce toxicity, waste, and direct exposure to both structure occupants and custodial personnel. The standard can function as a tool to assist business start to act to improve their cleaning service and is offered for Green Seal certification. Advantages of G42: Relied on by Purchasers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Organisation.