CSI International, Inc., from the start in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its base a management process and a set of disciplines that are coordinated to all departments and levels of the organization to make sure that we continually reach, if not exceed our clients’ requirements. CSI’s senior management staff has committed to organize its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of continuous improvement, not just an observation plan. It means supervision and management must communicate a set directive of Leed Green Nation Building Services everyone follows and trusts. To reach this high mark CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for evaluating job performance, executing training programs and acknowledging and surpassing our client’s expectations. The outcome is the attainment of service excellence for the client. CSI utilizes multiple standard validation tools to ensure that we are consistently providing the Leed Green Nation Building Services promised with uncompromising quality. CSI's environmentally accountable products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses just eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in reducing direct exposure to potentially damaging chemicals that can threaten the health and safety of structure occupants, visitors and the cleansing staffs plus decreasing the unfavorable impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is a product of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing concepts, goals objectives and processes of the Council, and it continually garners input from USGBC membership and outdoors specialists whose participation represents a diverse and broad coalition of structure market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well recognized accreditation standard that distinguishes green buildings by style, building and operation from the rest of the market, is a style standard to move structure construction and operation toward sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothing where suitable, Encouraging customers to use just "Green Sealed" consumables items, Administer center recycling programs, Set up and utilize washer and clothes dryer centers to wash micro fiber mops and clothes where appropriate, Distribution of our study cards to collect occupant feedback so that we can examine and enhance our processes and procedures, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where centers approval where possible. CSI can assist you reach LEED Certification by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.